Digital Adoption Program Manager

Role Title: Digital Adoption Program Manager

Location: Chennai

We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world.

AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology, has led the Board to approve a large-scale transformation programme – Axial.

The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient.

The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come.

The Axial programme needs the best talent to work in it. Whether it’s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients.

As a Digital Adoption Program Manager, you’ll lead our end-to-end digital adoption strategy, governance, and operations. From implementing WalkMe at scale to collaborating across business lines, you’ll be accountable for driving measurable value and growing platform adoption and engagement to achieve business goals. This role blends strategy with action: perfect for a result-driven leader with a passion for user experience.

What you’ll do

• Partner with application owners, business leads, and IT to align WalkMe strategy to technology and business goals

• Research and think analytically, initiating dialogue with partners about digital readiness and application and process adoption

• Define and implement a scalable WalkMe governance model, including intake, prioritization, and release processes

• Lead training and enablement strategy for WalkMe Builders across the organization

• Supervise content standards, best practices, and analytics for performance tracking

• Collaborate with partners to expand WalkMe to new departments and enterprise platforms

• Regularly report on adoption Key Performance Indicators and communicate return on investment to leaders

• Own our relationship with WalkMe and drive innovation through partnership with our account team

• Lead a team of Project Leads and Builders, forecasting an implementation roadmap and additional headcount (if needed) based on pipeline

Essential for the role

• 5+ years of digital transformation, change management, or product ownership experience

• Experience with WalkMe or similar DAP platforms

• Ability to lead programs and influence cross-functional teams

• Skilled in presenting strategy and impact to executive audiences

• Experience in leading vendor partnerships

• Ability to prioritize and implement projects from multiple partners based on benefit back to the business

• WalkMe Program Management Certification is preferred, although not required. (The expectation will be to go through the WalkMe Certification Program upon hire.)

Desirable for the role

• Experience working with enterprise platforms is a plus

Why AstraZeneca?

At Astrazeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So, what’s next?

• Are you already imaging yourself joining our team? Good, because we can’t wait to hear from you.

• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and hope its yours

• If you’re curious to know more then we welcome your application. Apply now!

Where can I find out more?

Our Social Media

• Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

• Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/

• Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.