Project Manager - ONESOURCE & Pagero E-Invoicing

Project Manager

Thomson Reuters is growing and we are seeking a Project Manager to lead ONESOURCE and Pagero e-invoicing implementation projects within our Professional Services team.

In this role, you'll take full ownership of end-to-end customer implementations across a broad range of industries. You'll partner closely with Sales, Customer Success, Support, Product, and Engineering to deliver a seamless onboarding experience, drive strong delivery outcomes, and set customers up for long-term success. Managing multiple projects at once, you'll bring structure and momentum to execution—maintaining clear governance across scope, schedule, risk, resources, and commercial outcomes to ensure consistent, high-quality delivery.

This role can be based in Sydney or Melbourne.

About the Role

In this opportunity as a Project Manager, you will:

• Manage multiple concurrent projects/program streams, balancing scope, timeline, budget, resourcing, delivery quality, and aligning staffing plans/capacity with delivery leadership.

• Own project planning and documentation, including integrated project plans, milestones, RAID logs, and weekly status reporting.

• Establish and run delivery governance, including weekly checkpoints, stakeholder communications, and executive steering committees as required.

• Proactively manage delivery risk and issue resolution by driving mitigation plans, tracking dependencies, and escalating appropriately to protect delivery outcomes.

• Lead scope, change, and commercial management—assessing and estimating change requests, securing approval, documenting changes, and billing when out of scope.

• Ensure delivery meets customer requirements and internal standards, including compliance expectations relevant to e-invoicing and tax/finance workflows.

• Act as the primary customer delivery lead and escalation point, building trusted relationships with stakeholders across Tax, Finance/AP, IT, Shared Services, and external partners, while driving continuous improvement through playbooks/templates/process standardization and a strong focus on customer satisfaction and implementation quality metrics.

About You

You’re a fit for the role of Project Manager if you have the following required qualifications:

• 8+ years of project management experience delivering complex B2B software, SaaS, or enterprise technology implementations.

• Demonstrated success and track record leading end-to-end implementation projects with multiple workstreams and stakeholders.

• Strong experience with risk management, issue resolution, dependency management, and executive-level escalation.

• Proven ability to manage scope, schedule, and budget, including change control and commercial outcomes.

• Excellent communication skills (written and verbal), with strong facilitation and stakeholder management ability.

• High attention to detail with the ability to think strategically and execute tactically.

Additional preferred qualifications include:

• Experience delivering implementations for tax, finance, compliance, AP/AR automation, e-invoicing, or adjacent regulated enterprise solutions.

• Hands-on exposure to ONESOURCE implementations and/or tax technology programs.

• Hands-on exposure to Pagero and/or e-invoicing compliance initiatives (multi-country rollout experience is a strong plus).

• Experience working with enterprise customers and coordinating with customer IT, security, and integration teams.

• PMP, PRINCE2, Agile/Scrum certification, or equivalent practical experience.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.