DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to one of our offices and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems mission to make businesses more secure through technology at www.dtexsystems.com; LinkedIn DTEX Systems: Overview | LinkedIn
Description The successful Insider Threat Analyst must be a team player as well as an individual contributor. Whether working independently or as part of a team, individuals in this role must be able to successfully complete deliverables and meet or beat expectations within designated timeframes, as defined by a project plan. Successful candidates will have a strong foundation of excellent analytical skills enhanced by a clear devotion to serving and satisfying customers. Active Australia Negative Vetting 1 (NV1) Security Clearance in good standing required.
Principal Job Responsibilities:
Analyze customer activity data to identify current or potential threat-related events, behaviors, and patterns.
Coordinate with customers to determine areas of specific interest and concern upon which to focus investigations.
Prepare and deliver reports, using metrics and data visualizations, to effectively communicate discoveries to customer.
Develop recommendations to address and remediate threat discoveries, and proactive measures to promote a secure customer environment.
Establish and secure trust with clients by maintaining privacy, confidentiality, and objectivity for all interactions with the customer and their data.
Enhancing and updating existing profiles, developing new use cases and algorithms for the intelligence package releases.
Additional responsibilities may include:
Providing Tier 1 and Tier 2 support to customers, for both troubleshooting and usage of the DTEX software platform as needed.
Coordination with engineering resources for Tier 3 support of the DTEX solutions for existing customer deployments as needed.
Working with engineering to provide feedback based on personal and customer impressions of DTEX services, reporting bugs and problems encountered in the field, and making recommendations for improvement and new service features.
Work on research and development efforts to ensure platform accuracy and user experience of the DTEX solution.
Working on sales opportunities with shared responsibility for identifying and reading out investigative findings during pre-sales and renewal engagements.
Skills & Knowledge:
3+ years of experience in business intelligence, operations, or analytics. Experience in security related investigations strongly preferred.
Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
Ability to access and analyze data using industry standard tools (e.g. Microsoft Excel / Power BI, Tableau, MySQL, PostgreSQL, R, MS SQL, ElasticSearch / Opensearch, Lucene, Kibana, Tableau, Crystal Reports).
Excellent communication (written and verbal) and presentation skills, both internally and externally. Ability to communicate findings to all levels of Management team to include Director and C-Suite levels.
User Entity and Behavioral Analytics (UEBA) skills, understanding of behavioral baselines and anomaly detections. Large data set analysis and identification of patterns and anomalies.
Not Required, but desirable skills:
Experience with systems administration, troubleshooting and scripting in Linux and Windows environments (PowerShell or Python experience preferred)
Incident Response, Red/Blue/Purple team engagement experience
Certified Ethical Hacker or pen testing experience
Experience with SIEM or other log analysis software
Experience with DLP
We take good care of our people. Our benefits include:
Company computer hardware of your choice
Virtual events, happy hours, trivia, and fun
Monthly Internet & Phone Reimbursement
Opportunities to learn and grow
DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career?
DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics.
