Job Title
Flow Controller I
Job Description
Qualifications & Abilities
- Minimum High School Diploma or equivalent.
- 1–4 years of experience in industrial, logistics, or airport operations (BHS experience preferred).
- Valid Driving License (preferred/required based on site needs).
- Basic mechanical aptitude and troubleshooting ability.
- Understanding of conveyor systems and material handling equipment.
- Ability to work under pressure in a fast-paced, dynamic environment.
- Strong communication skills (basic English reading, writing, and speaking).
- Teamwork and coordination skills.
- Basic computer literacy.
- Ability to perform physically demanding tasks, including lifting, walking, bending, and standing for extended periods.
- Capability to work in operational environments with noise, heat, and continuous movement.
Key Responsibilities
- Monitor baggage flow across assigned BHS areas and proactively identify potential congestion or irregularities.
- Clear bag jams safely and efficiently, minimizing system downtime and operational disruption.
- Respond immediately to system faults, alarms, and operational calls assigned by SCADA or Shift Leaders.
- Support continuous flow of baggage to avoid short-shipped bags and ensure on-time baggage delivery.
- Assist in manual handling of bags when required to maintain system continuity.
- Maintain continuous communication with SCADA operators and follow instructions accurately.
- Report all incidents, jams, abnormalities, and delays promptly to the control room.
- Support SCADA during peak operations by providing real-time field feedback.
- Ensure no unauthorized actions (e.g., diverting bags, manual interventions) are taken without proper instruction.
- Strictly follow all safety procedures, including Lock Out Tag Out (LOTO) when required.
- Identify and report unsafe conditions, hazards, or near misses immediately.
- Ensure compliance with company policies, airport regulations, and HSE standards.
- Maintain high standards of cleanliness across assigned areas.
- Conduct regular technical cleaning, including removal of debris, dust, and foreign objects.
- Actively participate in FOD (Foreign Object Debris) control to ensure a safe operational environment.
- Ensure walkways, equipment areas, and conveyor zones are clean and obstruction-free.
- Assist maintenance technicians during preventive and corrective maintenance activities when required.
- Monitor equipment condition and report early signs of wear, damage, or malfunction.
- Accurately report all activities, incidents, and abnormalities to the Shift Leader/ Control Room.
- Ensure proper communication during shift handovers, highlighting ongoing issues and pending tasks.
- Contribute to operational reports by providing accurate and timely information.
- Maintain punctuality, discipline, and readiness during shifts.
- Follow duty allocation and instructions from supervisors without deviation.
- Be flexible to work in different areas as per operational requirements.
- Support team members and contribute to overall team performance.
- Available for extra shifts whenever required.
