Sales Support & Tender Specialist (f/m/x) - Nordics and Central/Eastern Europe

We have revolutionized allergy diagnostics and have been operating successfully for over 10 years in more than 90 countries with our patented diagnostic products and technologies. Our solutions help detect allergies in a single step – for both humans and animals. Due to the strong growth of our company, we are looking for a motivated professional to support our commercial team. If you're excited to work in a dynamic, internationally growing company – this is your opportunity!

We offer:

• Full-time position, primarily on-site in Vienna with some flexibility for remote work

• The opportunity to contribute to a growing and evolving commercial organization

• Close collaboration across multiple international markets

• An environment where you are encouraged to take initiative and contribute ideas

• A company culture driven by sustainability, equity, diversity, inclusion, and mutual respect

Your main responsibilities:

• Provide operational sales support across multiple markets (Central & Eastern Europe, Nordics, and DACH)

• Coordinate and monitor order handling and delivery processes

• Support invoicing processes and follow up on open payments

• Prepare and support public tender procurement and tender processes, including documentation and internal coordination

• Communicate directly with customers regarding orders and requests

• Support Sales Managers with documentation, presentations, and follow-ups

• Ensure availability and alignment of sales and marketing materials

Your profile:

• Fluent in English and German; Czech is a strong plus

• Based in Vienna

• Experience in a sales support, commercial operations, or similar role

• Strong organizational skills and ability to manage multiple tasks across markets

• High attention to detail, especially for documentation, orders, and invoicing

• Excellent communication skills, including customer and stakeholder interaction

• Familiarity with public procurement processes is an advantage but not mandatory

• Background in the medical field and experience with CRM systems (e.g. Salesforce) are a plus

• Collaborative and proactive working style with a customer-oriented mindset

We offer a competitive, market-aligned salary. Your individual compensation will be based on your experience and qualifications. Ready to join the MADx team? Apply now via our career website with your CV!