About Us We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
About this Position To support our Sub contractor with Equipment Management & Repairs To reduce United's Equipment Management costs (Service/Repair/Resources) To assist Regional teams to manage the Equipment Services process relating directly to customer requirements
Duties and Responsibilities
Primary Responsibilities:
-Perform quality repairs that meet service standards for all Service Calls - Train operators/partners on managing their equipment and reducing their repair costs - Responsible for reducing the number of callbacks for individual service calls - Responsible for managing the inventory of parts required to service the Brampton workshop - Complete audit for the inventory of parts as required by United - Responsible for ensuring data integrity within Service Requests and within technology provided - Support equipment repair process as per United's Vision, Values and Strategy
Additional Responsibilities: • Perform all daily functions in alignment with company mission, vision, and values • Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners • Adhere to all company policies, procedures, and labour laws • Protect company assets from damage and misuse
Job Requirements and Expectations − Be available to address customer or subcontractor needs and concerns • Ability to deal with a high level of stress and promptly solve problems as they arise. • Ability to work flexible shifts on a rotational basis. Skills − Excellent technical skills • Detail-oriented. • Ability to solve problems and work with others • Effective planning, organizing and budgeting skills • MS Office (Word, Excel, E-mail) proficiency • Outstanding organizational and time management skills • Excellent verbal and written communication skills • Outstanding decision maker • Sound knowledge of the cleaning industry would be an asset
Education/Experience • Completion of secondary school or equivalent experience • Computer knowledge • Valid Drivers’ License • Knowledge of material and labour costs • Customer service experience • 3-5 years technical experience on cleaning equipment repairs would be an asset • Technical training on cleaning equipment repairs would be an asset
