With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. •
We are people with GRIP: Go-Getter, Renders Service, Innovative, and Passionate for succeeding.
The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components:
Our Employees •♂️•♀️ Offer an employee journey where people grow personally and professionally
Our Community•• Make this world a better place
Our Clients•• Help customers’ employees go home safely
Our employees have spoken! SPI is officially certified as a GREAT PLACE TO WORK®!•
INTERESTING LINKS •
SPI Health and Safety / Our History Choose to make a difference! SPI Health and Safety / Careers SPI Health and Safety / Press releases
OUR OFFER •
Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry. •
• Group RRSP (matched by the employer); • Flexible group insurance plan; • Summer hours throughtout the year; • Dare to Dream program which consists of making an employee's dream come true; • Access to a gym on the worksite; • Reimbursement for physical activity; • Employee discount on all our products; • Scholarship for employee’s and their kids; • Access to a telehealth program (100% provided by the company); • Program offering support to employees in need (SPI Connection Committee); • Employee Assistance Program (EAP) gives you access to professional advice in all health matters; • Volunteer program (time paid for a cause that matters to you); • Referral program with a $1000 bonus; • Continuous training and career opportunities; • A stimulating work environment filled with exciting challenges; • And the possibility of working in an environment where YOU matter!
Looking to play a key role at the heart of the customer experience? • Join us to support, train, and enhance our practices to deliver a WOW client experience!
• YOUR CHALLENGE • Collaborate with the customer service and branch teams to support them on a daily basis and actively contribute to the continuous improvement of our services.
•️ YOUR RESPONSIBILITIES • Act as the go-to resource for partners via the supervisor line (8181–8182) and email; • Participate in onboarding and training new employees; • Coordinate training activities with our suppliers; • Support teams (calls, emails, chat) in their daily operations; • Contribute to optimizing processes and tools to deliver an outstanding customer experience.
• YOUR IMPACT • You make life easier for the teams; • You help create an exceptional customer experience; • You contribute to improving the way we do things.
• WHAT WE’RE LOOKING FOR IN YOU • Bilingual (French and English, spoken and written); • Minimum of 2 years of experience in customer service / client relations; • Strong analytical and problem-solving skills; • Comfortable working with CSD and Salesforce (strong asset); • Team player, detail-oriented, and positive attitude
Every day, our values ✨guide our conduct to live in a respectful, honest, transparent and fair workplace. Choose to make a difference!
You want to work for a growing organization with a meaningful mission and excellent work ethic? We want to know you! •
SPI Health and Safety is an equal opportunity employer⚖️and is committed to treating all people in a way that allows them to maintain their dignity and independence.
To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Heath and Safety.
We encourage you to apply even if your experience does not perfectly match this job posting, as you may be the right candidate for this role or others.
A background check is mandatory for all external candidates.•
