Vice President, Digital Asset Operations
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President to join our Digital Asset Operations team. This role is located in Manchester, United Kingdom.
This role provides senior operational leadership for institutional digital asset custody and transaction processing, operating within a broader Digital Asset Operations function that spans multiple products and platforms. The VP is accountable for execution excellence, risk management, team oversight, and continuous improvement in a highly regulated and rapidly evolving environment.
In this role, you will make an impact in the following ways:
- Providing operational leadership for digital asset custody and tokenization activities, ensuring accurate, timely, and resilient processing for institutional clients.
- Owning end-to-end operational workflows across custody, settlement, reconciliations, and exception management, with clear accountability for outcomes and controls.
- Leading and developing a team of Associates and Senior Associates, including coaching, performance management, and building bench strength and subject matter expertise.
- Overseeing incident management, including response to blockchain or platform events, execution of escalation protocols, and coordination of post-incident reviews and remediation.
- Driving operational excellence by identifying risks, inefficiencies, and control gaps, and partnering with Technology, Risk & Control, Compliance, and Product teams to implement sustainable solutions.
- Acting as a senior point of contact for complex client, audit, regulatory, and risk related inquiries, ensuring clear communication and timely resolution.
Supporting business continuity and coverage needs. This role participates in a follow-the-sun operating model and requires flexibility to provide leadership coverage during non-standard hours, including occasional evenings and weekends, based on business and client needs.
To be successful in this role, we are seeking the following:
- Bachelor’s degree or an equivalent combination of education and relevant experience.
- 7 or more years of experience in financial services operations, custody, settlements, or digital assets, with demonstrated leadership responsibility.
- Strong understanding of operational risk management, controls, reconciliations, and regulated financial services environments.
- Solid working knowledge of digital assets, blockchain technology, tokenization, and cryptocurrency markets.
- Proven ability to lead teams, set priorities, and drive execution in a fast paced, high risk environment.
- Experience partnering cross functionally with Technology, Product, Compliance, and Risk stakeholders.
- Strong judgment, decision-making, and escalation skills, particularly during incidents or time-sensitive events.
- Clear and confident communication skills, with the ability to represent operations to senior stakeholders.
- Willingness to support flexible scheduling and provide leadership coverage outside of standard business hours when required.
- Accountability for operational performance, risk outcomes, and team effectiveness.
- Leadership over people, processes, and controls, not just task execution.
- Ownership of complex issues, incidents, and strategic initiatives.
- Active role in shaping operating models, controls, and future state capabilities for digital asset custody.
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- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
