Who We Are: Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.Who You Are: You are the entrepreneurial spirit personified—a Technical IT Project Manager with a knack for 'getting things done.' With your extensive experience in managing IT infrastructure projects, especially implementations, you understand the gravity of scope, schedule, and budget yet know when to think outside the box. You’re not just managing projects; you’re leading quests to conquer technological challenges with creativity and precision, productivity and efficiency are the foundations that drive you.What You’ll Do: - Transform high-level scope requirements into actionable, innovative project plans.- Steer the project ship through its entire lifecycle, ensuring timely, high-quality deliverables.- Maintain an iron grip on scope, schedule, and budget, but with the flair of a startup guru.- Proactively sniff out potential issues and risks, taking charge before they become showstoppers.- Juggle project dependencies and navigate the critical path with the finesse of a seasoned captain.- Deploy resources like a master strategist, ensuring all hands are on deck and fully utilized.- Serve as the chief communicator, crafting updates and presentations that keep everyone, from team members to stakeholders, in the loop and motivated.- Drive the team forward, mentoring and inspiring like a coach during playoff season.- Embrace additional responsibilities with gusto, always adding your unique touch to tasks.- Collaborate with cross-functional teams to identify resource requirements, allocate resources efficiently, and optimize resource utilization.- Motivate and influence your teams to be successful in their roles- Lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.- Execute implementation and complex service onboarding projects with a focus on the customer experience and operational readiness for support. Qualifications: - Solid educational background in IT or mountains of relevant experience.- At least 3 years in the trenches, managing IT infrastructure projects with tenacity and creative flair- Knowledge of the inner workings of an MSP, with an understanding of the difference between professional services and client service management.- Passionate about the marriage between a quality client experience and delivering projects efficiently- A strong understanding of what drives healthy, efficient teams- Holder of a PMP or PRINCE2 certification- Skilled in MS Office, MS Project, or similar tools—your shield and armor in the battle of deadlines.- Proven experience in managing sprawling, distributed IT deployments across various terrains (physical and digital).- A maestro of virtualization and networking technologies.- Exceptional ability to translate complex project scopes into victorious project outcomes- Expert at navigating the complexities of multinational and multi-disciplinary environments.What We Offer: - A competitive salary and benefits package that appreciates your worth.- Perks that make every day a bit more special.- Opportunities for professional growth and development that will push your career to new heights. At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.
