Full TimeENEurope
We’re looking for a compassionate and proactive Safe Communities Officer to help create safer, more supportive neighbourhoods. You’ll take a swift, victim‑centred approach to reports of anti‑social behaviour (ASB) and hate crime, working closely with residents, colleagues and partner agencies to reduce harm and deliver lasting solutions.
Managing a geographically based caseload, you’ll assess risk and impact, act proportionately, and take ownership of cases through to resolution. Safeguarding sits at the heart of everything you do, and you’ll play a key role in helping individuals and communities feel heard, supported and safe.
Permanent | Full Time | 37 hours per week | Monday to Friday | On the road | Norfolk based
This role will be covering Norfolk with travel to other areas and offices in the Norfolk/Eastern area
Due to the nature of the role, a company car will be provided.
Managing and investigating reports of ASB and hate crime, taking timely and proportionate action
Building strong, empathetic relationships with victims, witnesses and communities
Assessing risk and impact, acting quickly to reduce harm, escalation and organisational risk
Working collaboratively with internal teams, partner agencies and external stakeholders
Preparing legal cases, gathering evidence, drafting paperwork and attending court where required
Maintaining responsibility for cases until a full and sustainable resolution is achieved
A strong understanding of community safety issues, including ASB, hate crime and safeguarding
Experience of working with vulnerable individuals and communities
The ability to manage a complex caseload with effective prioritisation and sound judgement
Excellent communication and customer service skills, with a calm and empathetic approach
Strong problem‑solving and risk management skills
A full UK driving licence
Please see the attached Safe Communities Officer – The Part I Play Statement for further details on responsibilities and requirements.
The opportunity to make a real difference to people’s lives and local communities
Exposure to specialist knowledge within housing and housing law in a regulated environment
Strong partnership working across the organisation and with external agencies
Support to achieve a Level 3 BTEC qualification in Community Safety
We offer a flexible, agile working environment paired with continuous learning and development opportunities.
To apply, click below and upload your CV (PDF format), along with a supporting statement explaining why you are the right person for the role.
Closing date: 5th May 2026 (Midnight)
Interview date: 26th May 2026 in our Dereham Office
No agencies please.
About Us
Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.
