Lead Infrastructure Engineer - Email & SMTP Backbone Engineering

About this role:

Wells Fargo is seeking a Lead Infrastructure Engineer.
In this role, you will:

• Lead complex initiatives to develop infrastructure to provide solutions for business applications
• Participate in various projects intended to continually improve or upgrade the infrastructure
• Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
• Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
• Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
• Design, code, test, debug and document programs using Agile development practices
• Make decisions in technical designs, implementation plans and identify project risks and resource requirements
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Recommend courses of action to maintain cost effectiveness and achieve results
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with customer and vendor

Required Qualifications/Skills:

5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of experience in enterprise email and messaging engineering
• Strong hands‑on expertise with Microsoft Exchange Server, Exchange Online, and hybrid Exchange architectures
• Deep experience with SMTP backbone engineering and mail routing concepts
• Hands‑on experience with Proofpoint (mandatory)
• Experience operating secure email platforms, including gateways and encryption solutions
• Strong understanding of:
  • SMTP, DNS, LDAP, SPF, DKIM, DMARC
• Mail routing and policy engines
• Knowledge on Defender for Office 365 and KQL for Advance Hunting for Emails
• Hands‑on experience using Microsoft Graph Mail APIs
• Experience with SMTP, Milters, Sendmail, Postfix, openldap, Sentrion MTAs, Zix Gateways.
• Strong understanding of networking fundamentals, including:

IPv4 / IPv6, TCP / UDP, NAT, PAT, ACLs, VLANs​

Job Expectations:

• Proven experience with platform lifecycle management (patching, upgrades, capacity planning, decommissioning)
• Strong incident, problem, and change management experience (ITIL‑aligned)
• Experience providing Level 4 escalation support in production environments
• Proficiency in PowerShell scripting for automation and operational efficiency
• Strong troubleshooting and root cause analysis (RCA) skills
• Excellent communication skills for technical and leadership audiences
• Ability to collaborate across infrastructure, security, compliance, and application teams
• Knowledge of perl, python, shell scripting
• Strong analytical skills.
• Experience working in large, regulated enterprise environments

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Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.