Customer Development Manager

No Relocation Assistance Offered
Job Number #173046 - Santo Domingo, Distrito Nacional (Santo Domingo), Dominican Republic

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Role Summary

As a Customer Development Manager, you will lead a high-performing sales team to dominate the retail environment through strategic distributor management and world-class 5P execution. You will serve as the pivotal link between Colgate-Palmolive and our partners, driving sustainable financial growth and numerical distribution across the CARICOM markets. This role offers the unique opportunity to anticipate demand chain shifts and implement innovative solutions that stimulate profitable volume growth for our iconic brands.  

Responsibilities:

• Strategic Growth & Distribution: Lead the sales team to achieve ambitious volume and distribution targets by developing comprehensive business plans for distributors that align with Colgate’s goals and consumer needs
• Operational Excellence: Monitor distributor performance, Gross-to-Net, and working capital, while ensuring optimal inventory levels and high-tier customer service structures
• Commercial Execution: Drive "Winning at the Shelf" by ensuring 5P tactics and demand marketing initiatives are executed with excellence across the wholesaler network
• Stakeholder Collaboration: Act as a strategic advisor to distributor managers and field sales teams, providing regular analysis of results and competitive tactics to ensure a sustainable market position
• Driving Partner Excellence: Empower distributor sales forces by providing the necessary tools, skills, and coaching required to deliver exceptional execution against established KPIs

Required Qualifications:

• Bachelor’s Degree
• 3+ years of experience in sales or commercial roles
• Demonstrated ability to analyze and interpret data
• Previous experience with MS Office or Google Suite
• Advanced English

Preferred Qualifications:

• Proven experience within the FMCG industry
• Presentation skills
• Proven experience working with diverse teams and third-party service providers
• Basic proficiency in understanding P&L

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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