Driven Properties
Handover & Facilities Inspector/Coordinator
🇦🇪Dubai, Dubai, United Arab Emirates3 days ago
MidFull TimeEN
As a Handover & Facilities Inspector/Coordinator at Driven Properties, you will oversee the handover process, ensuring a seamless transition of properties from developers to clients, conducting property and unit inspections, preparing inspection and snagging reports, supporting handover and move-in/move-out coordination, confirming unit readiness, maintaining accurate records and assisting stakeholders throughout the handover process. The role requires a maintenance background, technical know-how and strong attention to detail to ensure smooth handover and timely closure of defects You will manage the handover team, coordinating inspections, documentation, and communication between all parties involved to maintain high standards and client satisfaction
Key Responsibilities includes, but is not limited to the following:
• Handover Process Management: Oversee all aspects of the handover process for residential and commercial properties,
ensuring compliance with contractual obligations and company standards.
• Team Leadership: Lead and manage the handover team, providing training and support to ensure effective performance and
professional development.
• Coordination with Stakeholders: Liaise with developers, property managers, and clients to facilitate clear communication and
ensure a smooth transition during the handover process.
• Inspections: Conduct thorough property inspections prior to handover, identifying any issues or discrepancies that need to be
addressed.
• Documentation Management: Ensure all necessary documentation, including handover certificates and checklists, are
completed accurately and efficiently.
• Client Support: Provide exceptional customer service to clients during the handover process, addressing any concerns and
ensuring satisfaction.
• Problem Resolution: Actively resolve any issues that arise during the handover, coordinating with the facilities team and
vendors as needed.
• Continuous Improvement: Identify opportunities to enhance the handover process and implement improvements to drive
efficiency and client satisfaction.
• Escalate defects, access constraints, readiness issues or delays promptly to the relevant team or management.
Move-In / Move-Out, Snagging, Home Orientation and SOL/EOL Coordination
• Coordinate move-in and move-out inspections and confirm unit readiness with contractors, vendors and internal teams.
• Identify snags, record observations, track pending items and follow up until closure prior to handover where applicable.
• Support handover activities, including readiness confirmation and required documentation.
• Assist with home orientation for occupants or clients as required.
• Support SOL/EOL processes and maintain the necessary documentation.
• Escalate delays, access issues or repeated defects to Property Management and Management promptly.
Vendor, AMC and Permit Coordination
• Obtain, verify and log required work permits before commencement of works.
• Monitor AMC validity and initiate renewal coordination at least 30 days before expiry.
• Obtain quotations and prepare comparative analyses within the agreed timeline when requested.
• Monitor vendor performance against scope, timeline, quality standards and site requirements.
• Escalate vendor underperformance, delayed works, compliance gaps or repeated quality issues promptly.
Working Hours
• Monday to Friday, 9:00 am to 6:00 pm with a one-hour lunch break.
• Travel to managed units and client meetings within the UAE during this time is required
The role may require regular site visits, unit inspections, coordination with vendors, and movement between properties.
• The employee is expected to support urgent operational requirements, peak handover periods, and emergency coordination as required by management.
• All work must be carried out in line with company policies, client service standards, and applicable building/community rules.
Requirements
Qualifications, Skills and Competencies
Required
• Minimum of two years' experience in property management, handover processes, or a related role, property handover, snagging inspection, facilities operations, maintenance coordination or similar site inspection role.
• Maintenance background and technical know-how are preferred, especially for identifying common MEP, finishing and readiness issues.
• Strong understanding of real estate regulations and handover procedures.
• Proven experience in team leadership and project management.
• Proficiency in Microsoft applications (Excel, Word, Outlook).
• Valid drivers’ license and a car.
Preferred
• Familiarity with facilities management and property management software.
• Experience working with developers and clients in the real estate sector.
•Arabic language is a plus
Skills and Competencies
• Strong leadership skills to effectively manage and motivate the handover team.
• Excellent communication and interpersonal skills to engage with clients, developers, and internal teams.
• Strong problem-solving abilities for resolving issues that arise during the handover process.
• Attention to detail in inspections, documentation, and client communications.
• Ability to manage multiple tasks and prioritize effectively under pressure.
Strong attention to detail during unit inspections, snagging checks and handover verification.
• Good technical understanding of common building defects, finishing quality, basic MEP systems and maintenance requirements.
• Ability to prepare clear inspection reports, trackers and handover documentation.
• Strong coordination skills with owners, tenants, vendors, contractors and internal teams.
• Customer service approach with professional communication during handovers and site visits.
• Ability to use Microsoft Office, OneDrive, Yardi or relevant company systems for record keeping and reporting.
Benefits
