Qui sommes-nous
Worldline aide les entreprises de toutes formes et tailles à accélérer leur parcours de croissance - rapidement, simplement et en toute sécurité. Nous sommes les innovateurs au cœur de l'industrie de la technologie des paiements, façonnant la manière dont le monde paye et est payé. Notre technologie alimente la croissance de millions d'entreprises sur 5 continents. Et tout comme nous aidons nos clients à accélérer leur activité, nous nous engageons à aider nos collaborateurs à accélérer leur carrière. Ensemble, nous façonnons l'évolution.
Product Manager AI (F/M)
[Paris, Seclin, Lyon, or Lille]
This is Worldline
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
Join a dynamic team within the Business & Product Strategy division of Omnichannel Interactions, which comprises over 250 employees. We are looking for a motivated individual to join the Product Managers team and contribute to the international growth of Worldline's Contact offering.
Worldline Contact is a CCaaS (Contact Center as a Service) solution that enables businesses to manage and optimize their customer relationships across omnichannel voice, chat, email, AI assistants, callbots, instant messaging, WhatsApp, and more. Your mission as a Product Manager will be to strengthen our solution's market position and actively participate in its strategic evolution.
Day-to-day Responsabilities
As an AI Product Manager, you will be responsible for defining the product vision and strategy based on market analysis and customer needs for CX Agent, a product aimed to augment though AI all the personas using the CX suite. You will participate in coordinating technical, design, and business teams to continuously conceive, develop, and improve the product.
Product Lifecycle Management
Analysis and Continuous Improvement
Who Are we looking for
We are looking for people who can drive positive change, move things forward, and lead the way — individuals who are passionate, have a positive attitude, and a strong desire to learn and grow. In practice, this means:
Perks & Benefits
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
Shape the evolution.We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.worldline.com
At Worldline, we are convinced that diversity is a strength. We encourage all applications, regardless of gender, age, origin, disability, sexual orientation, gender identity, family situation, beliefs, or any other characteristic protected by law.
We are committed to ensuring a fair and accessible recruitment process. Accommodations can be provided for candidates with disabilities.
Shape the evolution
Nous avançons vers les nouvelles frontières de la technologie des paiements et nous recherchons des penseurs audacieux pour se joindre à notre parcours. Des personnes avec de la passion, une attitude positive et un désir d'apprendre et de grandir. Ici, vous travaillerez avec des collègues ambitieux venus du monde entier, vous relèverez ensemble des défis uniques et vous aurez un véritable impact sur la société. Et avec notre culture valorisante, notre technologie solide et nos nombreuses opportunités de formation, nous vous aidons à accélérer votre carrière. Où que vous décidiez d'aller. Rejoignez notre équipe mondiale de plus de 18 000 innovateurs répartis dans plus de 40 pays et façonnez un avenir qui vous appartient.
En savoir plus sur la vie chez Worldline sur jobs.worldline.com
Nous sommes fiers d'être un employeur pratiquant l'égalité des chances. Nous ne pratiquons aucune discrimination fondée sur la religion, la couleur de peau, l'origine, les conditions médicales, l'orientation sexuelle, le genre ou l'identité de genre, ou toute autre caractéristique protégée par la loi.