MidFull TimeEN
Placement Location : Karawang, West Java
Job Description :
Installation and Configuration: Installing and configuring G+D’s software systems according to client requirements. Ensuring that the software is set up correctly and integrated with existing systems.
Maintenance and Updates: Performing regular maintenance on G+D’s software systems to ensure they operate efficiently and reliably. Applying updates and patches to keep the software up-to-date and secure.
Technical Support: Providing technical support to clients, addressing their questions and concerns, and offering solutions to software-related problems. This may involve remote support or on-site visits.
System Upgrades: Implementing system upgrades and modifications to improve performance or integrate new features. Ensuring that upgrades are carried out with minimal disruption to the client’s operations.
Testing and Troubleshooting: Conducting tests to verify that G+D’s software systems meet performance specifications and standards. Diagnosing and resolving issues or malfunctions in the software.
Documentation: Maintaining detailed records of installations, maintenance activities, repairs, and upgrades. Preparing reports and documentation for clients and internal use.
Training: Providing training to clients’ staff on the operation and maintenance of G+D’s software systems. Ensuring that users are knowledgeable about the systems and can operate them effectively.
Compliance and Security: Ensuring that all work is carried out in compliance with relevant security regulations and standards. Conducting security assessments and enforcing security protocols.
Customer Relationship Management: Building and maintaining strong relationships with clients. Understanding their needs and ensuring that they are satisfied with the services provided.
Continuous Improvement: Staying up-to-date with the latest developments in software technology and best practices. Continuously improving skills and knowledge to provide the best possible service to clients.
Requirements
Technical Expertise: In-depth knowledge of G+D’s major software products and systems. Strong knowledge of software development, installation, configuration, and troubleshooting.
Programming Languages: Proficiency in programming languages such as Java, C#, Python, or similar.
Software Tools: Familiarity with software development tools and environments (e.g., Visual Studio, Eclipse, Git).
Operating Systems: Knowledge of various operating systems (e.g., Windows, Linux, macOS).
Database Systems: Knowledge of one or more database systems and their management tools.
Communication: Effective verbal and written communication skills to interact with clients and team members.
Customer Service: Strong customer service orientation to ensure client satisfaction.
Technical Documentation: Ability to create and interpret technical documentation, including user manuals and installation guides.
$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
$$ $$ $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=26136&career_ns=job_application
