Job DetailsLevel: ExperiencedJob Location: South Richland HQ - Richland, WA 99352Position Type: Full Time - HourlyEducation Level: High SchoolSalary Range: $22.92 - $38.19 HourlyTake a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
The Loan Officer will ensure the success of the department and the credit union by proactively reaching assigned sales goals. This position will provide enthusiastic, professional, and quality service to members while identifying member lending needs and cross-selling other appropriate credit union products and services. This position has intermediate to advanced, wide-range job knowledge. This position has demonstrated the ability to deliver excellent member service and meet sales expectations consistently.
What You Will Be Doing:
Provide excellent customer service to all whom we serve
Seek to deepen member relationship by delivering solutions to members’ lending needs
Develop knowledge and skills through formal training classes or on-the-job experience
Maintain Generate new loan business through sales activities in accordance with assigned sales goals
Identify and recommend additional lending opportunities to increase relationships with members
Promote and sell all credit union products and services to meet sales and referral goals
Provide support to colleagues in the facilitation of the loan application from initial submission to loan funding
Recommend new and innovative ways to streamline processes
Adhere to and maintain knowledge of offered products, policies, procedures, and related regulatory requirements
Perform online video notary sessions with members for application completion and perfection of collateral
Serve as a subject matter expert in consumer loan products and applications
Assist with System Testing of new products and software
About You:
Intermediate to advanced knowledge of consumer lending
Previous experience with cross-selling and/or referring products
Comprehensive knowledge of credit union history and its philosophy
Actively participates in community outreach events
Ability to work independently with minimal guidance
Ability to multi-task and work with a sense of urgency in a high volume and sometimes stressful work environment
Excellent interpersonal skills and ability to build and maintain positive working relationships with co-workers
Established capability to prioritize and manage multiple demands effectively
Demonstrated ability to work effectively both collaboratively and independently, with Moderate supervision
Ability to analyze, research and resolve straight forward to high complexity problems
Ability to maintain a positive and professional image through effective verbal and written communication
QualificationsWhat You Will Need:
High School Degree or equivalent required
Minimum two (2) years of financial industry experience
Two (2) or more years of experience in sales, meeting, and exceeding sales goals
Must be a notary or obtain Remote Online Notary and Electronic Notary endorsements within 90 days of hire
Efficiently assist members with their account and loan requests and perform all aspects of account maintenance
Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
Competitive Pay
Medical, Dental, Vision, and Life Insurance
20 days/year of Paid Time Off – Plus 10 Paid Holidays!
401(k) Match
Incentive Program
Tuition Assistance and Student Loan Repayment
Commuter Benefits
Paid Time Off to Volunteer in the Community
Product discounts
Engaging Work Environment
Rewards and Recognition Programs
Salary Range:
$22.92-$38.19
*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"
Get wise to what’s possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)