Retail Assistant

🌿 Retail Assistant

Location: Tingley Garden Centre Hours: Part-time - 18 hours per week

Friday 9.30-4, Saturday 10-4.30 and Sunday 9.30-4 every week

🌟 Love people? Enjoy retail? Thrive in a busy, hands-on environment?

If you’re friendly, positive and enjoy helping customers find exactly what they need, this could be the perfect role for you.

We’re looking for an enthusiastic Retail Assistant to join our team and deliver an outstanding customer experience on the shop floor. You’ll be the welcoming face of our store, supporting customers, keeping displays looking their best, and helping the business run smoothly day to day.

🛒 What you’ll be doing

No two days are the same! Your key responsibilities will include:

• Greeting and welcoming every customer with a smile
• Providing helpful product advice, answering questions, and highlighting special offers
• Operating tills accurately and efficiently, ensuring a smooth checkout experience
• Keeping the shop floor clean, tidy and well‑presented
• Restocking shelves and maintaining attractive, shoppable displays
• Supporting deliveries – from warehouse handling to safe and appealing shop‑floor displays
• Creating eye‑catching merchandising displays
• Working flexibly across all departments within the Garden Centre
• Handling customer complaints professionally, escalating when appropriate
• Following health & safety procedures at all times, including manual handling and PPE use
• Carrying out accurate stock counts to help maintain availability

✅ What you’ll be accountable for

• Delivering excellent customer service and minimising complaints
• Maintaining accurate tills and stock records
• Ensuring displays are attractive, safe and well maintained
• Replenishing stock promptly and safely
• Adhering to all health & safety standards
• Continually developing your product and service knowledge

👀 What we’re looking for

You don’t need to know everything on day one – attitude matters most. Ideally, you’ll bring:

• Strong customer service and communication skills
• An interest in learning about products and giving confident advice
• A good eye for merchandising and presentation
• Basic sales skills and a proactive approach
• A positive, team‑focused mindset
• Flexibility to support different departments as needed

Why Join Our GREAT Garden Centre Team?

🌿 A GREAT Place to Work - Friendly, supportive, and full of team spirit.

⏰ Work-Life Balance - All roles operate within daytime hours – so your evenings stay yours.

🛍️ Up to 33% Staff Discount - On garden and home favourites (*varies by store).

🚗 Free On-Site Parking - Hassle-free parking every day.

🏆 GREAT Values & Recognition - We celebrate our team with monthly awards and shout-outs.

🎉 Quarterly Engagement Events - From team updates to free food – we love getting together.

🌴 Enhanced Holiday Allowance - More time off that grows with your service.

🌱 Grow With Us - Company-funded development opportunities.

💚 Well-being Support to Help You Thrive - EAP including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.

💷 Pension Contributions - Helping you grow a secure future.

🪴 Supporting Causes That Matter to Our Team - Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.

Interested? Apply today and become part of a team that values GREAT service, teamwork and continuous improvement.