🌟 Lead the Fun at Our BRAND NEW Grass Hoppers Otley! 🌟
Opening August 2026 | Be part of the journey from day one
We’re bringing something big, bold, and brilliantly fun to Otley… and we’re looking for an exceptional leader to take the reins. 🦗
Grass Hoppers is all about creating unforgettable experiences for families — and as our Manager, you’ll be at the heart of making that happen.
🎯 The Role: Grass Hoppers Manager 🦗
This isn’t just a job — it’s your chance to build, shape and lead a brand-new operation from the ground up.
You’ll be responsible for:
- Leading the day-to-day operation of Grass Hoppers
- Driving sales, performance and efficiency across the site
- Creating an engaged, motivated, high-performing team
- Planning ahead for seasonal demand, school holidays & events
- Delivering an outstanding, safe and fun experience for every customer
- Handling escalated customer queries and ensuring great outcomes
👉 You’ll work closely with the wider business to bring the Grass Hoppers vision to life, ensuring it runs smoothly, commercially and brilliantly every single day
🐝 What Makes This Role Exciting?
- You’ll lead a brand-new team and set the tone from day one
- You’ll have real ownership of performance, people and experience
- No two days will be the same — from busy holiday peaks to planning future growth
- You’ll play a key role in delivering seasonal experiences
🤝 One Team, One Goal
Just like the rest of Grass Hoppers, this role is all about teamwork.
You’ll:
- Work collaboratively across departments
- Support and develop your Supervisors and wider team
- Step in where needed — leading by example at all times
🎈 What We’re Looking For:
We’re looking for someone who can bring energy, leadership and commercial thinking together.
You’ll thrive if you:
- Have experience leading and developing large teams
- Are confident in a fast-paced, customer-focused environment
- Love working with people and creating great experiences
- Can plan ahead, stay organised, and adapt to changing demands
- Bring a positive, hands-on leadership style
Experience in customer service is essential, and experience with children or catering is a bonus
📅 What to Expect:
-
Start date: Ideally 22nd June 2026
- Be part of a brand-new opening in Otley
- Play a key role in shaping the team and culture
- Work in a dynamic, high-energy environment where no two days are the same
📩 Ready to Lead the Fun?
If you’re ready to take ownership, inspire a team, and create something special from the ground up — we’d love to hear from you.
Help us create a place where families make memories, kids have adventures, and every visit is full of fun.
🦗💚🐝
