About Us:
Rise & Shine Education operate Early Education & Care Services in Sydney, Sunshine Coast, Brisbane and soon to be in Melbourne. We are a family owned and operated business, providing exceptional education and care to children and families for the past 12 years. We are an innovative and progressive company, with a goal to continue being an employer of choice in our sector. We have previously been voted as top 5 best places to work in Australia in the Education and Not For Profit sector. We are seeking a fun, vibrant and enthusiastic head of people and culture to join our growing company as we expand nationally.
About the role:
The hands-on People & Culture Manager position is an integral part of the operations and leadership team who will balance both strategic initiatives and drives operational excellence. You will lead the organisation in employee relations, performance and talent management, organisational design and development, engagement, reward and recognition, HR systems, change management and reporting.
You will lead a HR team of 3 in cultivating Rise & Shine’s workplace culture across our Early Education service teams and our management office. You will set to achieve business effectiveness and efficiency by being a visionary practitioner who strives for HR excellence and a positive company culture.
The key responsibilities of this role include:
- Partner with senior management to set strategy, new initiatives and systematic processes for sustainable growth, positive culture and a focus on high performance and employee satisfaction.
- Provide end-end HR support for a portfolio of Rise & Shine centres
- Scope training and development for all employees, supporting long term career goals, including succession planning.
- Coordination of employee satisfaction surveys, collecting feedback and collating suggested action and improvement plans for senior management consideration.
- Manage all employment risks, HR policies and objectives in line with statutory and company requirements, and ensuring the safety of all employees.
- Resolve conflicts through positive and professional mediation, and liaise with our IR specialist as required
- Support service directors and centre teams in developing positive workplace culture, including training and mentoring
- Manage return to work plans
- Assist with recruitment and retention strategies
- Manage the development, implementation, and ongoing improvements of a high-quality induction and onboarding program (including probation reviews) for employees and volunteers.
- Interpret, apply, and advise on compliance with regard to award entitlements and changes, terms and conditions, and organisation employment conditions, Fair Work Act, and related legislation.
- Advise, coach, and support Centre Directors through the performance development and review process cycle including monitoring, management of unsatisfactory performance, performance improvement plans, and development need analysis.
- Developing and monitoring employment wellbeing program.
- Overseeing WHS within the business.
- Supporting the payroll team with training and enquiries.
- Work with the Operations team and Centre Directors in workforce planning and cost efficiencies
- Any other generalist HR tasks as required.
To be successful in this role, you will have:
- Minimum 2+ years experience in a generalist Human Resources role
- Tertiary qualifications in Human Resources or a related field.
- Knowledge of HR legislation and regulations including modern Awards, National Employment Standards, Fair Work Act, Occupational Health and Safety Act, and Regulations and practices used within HR.
- Be passionate about people and unlocking their potential
- Ability to analyse data, identify critical needs and bring innovative ideas that enable the organisation to change and grow
- Able to develop strong, professional relationships with all internal/external stakeholders.
- Excellent written and verbal communication skills including the ability to prepare reports, policies, and procedures and communicate these to all staff
- A systems thinker who has a passion for process improvement and problem solving
- High level of self-awareness placing importance on building trust, respect and playing an active role in creating a positive team culture
- A positive, fun and hardworking professional with a can do attitude!
- Previous experience using Employment Hero is desireable.
What we offer
- A progressive thinking and passionate workplace with a vibrant and dynamic and fun working environment
- An attractive remuneration package
- The opportunity to develop and innovate workplace culture of a growing business
- Autonomy in your day to day role with a high level of satisfaction
- The opportunity to excel and be an integral leader in an exciting and ever changing environment
- Flexible working arrangements
- Access to discounted childcare, free after school care and holiday/vacation care
- Options for career growth in a company expanding nationally
- Access to EAP program
- Extended handover and training plan with outgoing people and culture manager
Take the next step in your career and apply now
Send your resume and a cover letter to jennifer@riseandshine.edu.au or for a confidential discussion about the role call Jennifer on 0450 309 111.
