Business Systems Analyst

Would you like to influence the way Akamai's business is operating using data driven decisions?

Do you thrive on creating innovative solutions to solve problems?

Join our dynamic Enterprise Applications team

Our Enterprise Applications team enables Akamai teams to deliver excellent support for Marketing and Web Content Development. Operating globally, the team collaborates across departments to optimize and automate workflows. By establishing a unified enterprise application framework, the team significantly contributes to Akamai's growth and achieves substantial cost savings.

Partner with the best

As a Business Systems Analyst, you'll work in a global environment and contribute to enterprise application integrations. You will own the responsibilities of business analysis end to end. You'll come up with innovative solutions for business problems and coordinate with development teams to implement them.

As a Business Systems Analyst Senior, you will be responsible for:

• Gaining thorough knowledge of Sales and Channels or Partners processes and functionalities is essential for effective operational performance.
• Fostering partnerships with internal stakeholders, understanding needs, collaborating on solutions, and facilitating requirement analysis, prioritization, communication, and validation for organizational improvements.
• Analyzing business challenges and opportunities to recommend solutions that align with requirements and help the organization achieve objectives.
• Ensuring accurate functional requirements are created and clearly presented to management and stakeholders for effective understanding and decision-making.
• Collaborating with developers, architects, managers, and business teams to ensure on-time delivery of quality solutions meeting specified business needs.
• Adapting swiftly, excelling in dynamic environments, mastering processes, leveraging technologies, and proactively completing tasks with dedication and efficiency.

Do what you love

To be successful in this role you will:

• Have 3 to 5 Years of relevant experience and a Bachelor/Master's Degree
• Possess at least 3+ years of relevant experience in BA roles focused on ERP or CRM systems implementation and support.
• Possess experience in Agile software development and familiarity with tools such as JIRA, Confluence, and others.
• Demonstrate good knowledge of SDLC, business processes and data analysis.
• Be familiar with Opportunity Management, Account Management, Lead Management etc. in CRM Systems.
• Utilize Salesforce.com expertise to establish processes supporting Sales and Channels Business Groups operations effectively and efficiently.

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.