Case Manager

Case Manager 

Do you want to join a team where you make a difference in the lives of people, find creative solutions to challenges and work collaboratively with injured workers, their employers and a team of professionals?  Then we would love to hear from you!  WorkplaceNL administers an injury compensation system for workplaces in Newfoundland and Labrador.  We promote safe and healthy workplaces, as well as provide return to work programs and benefits to workers and their dependents.

Role Responsibilities                                                                                             

• Determines ongoing entitlement to benefits and services related to the compensable injury
• Provides compassionate and supportive services to injured workers to ensure a successful recovery and return to work 
• Builds strong and effective working relationships with all stakeholders 
• Manages case plans through a collaborative and dynamic approach which considers individual merits and circumstances.

 

Your Background and Experience:

• University degree, preferably in Health Care, Social Sciences or a related area.
• Must have 3 years of experience with responsibilities for an assigned client centered caseload. You must also have experience making decisions that impact an individual case.

 

What success looks like in this role

• Values excellence in client service and provides empathetic, respectful and timely service
• Exhibits strong interpersonal skills, and displays professionalism in your everyday work
• Can manage time effectively and prioritizes your workload
• Can demonstrate critical thinking and make informed decisions based on the evidence gathered
• Is adaptable to change and is willing to develop and learn new skills

 

Experience and an educational equivalency will be considered.

An eligibility list may be established from this competition to fill future vacancies within a period of six months from the date of this posting.

We thank all candidates for their interest; however, only those selected for further consideration will be contacted. 

For more information, please visit www.workplacenl.ca

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.