Summary: Oversee and assist operations of the lab to ensure the making of eyewear is accurate to prescription, ready as promised, and meets our “7 Point Quality Check” standards. Pay Class and Pay Pay Class: Full Time Pay: $11.86 - $16.01 per hour
Essential Responsibilities: 1. Assist General Manager with ensuring all lab associates are trained on all lab equipment and Lab Certification Program. 2. Verify all lab equipment is appropriately calibrated and maintained, lens inventory procedures are followed, and lab expenses are kept at optimum levels. 3. Meet all job completion requirements according to quality standards emphasizing “as promised” service. 4. Assist the General Manager in controlling store level expenses to maximize store profit, i.e., lab supplies and training hours. 5. Maintain a proper level of lenses and lab supplies to ensure prompt customer service and assist the General Manager in controlling inventory shrinkage through the monitoring and recording of breakage, defects, exchanges, special orders and receipts. 6. Perform regular equipment maintenance daily in accordance with maintenance checklists and ensure that all equipment malfunctions are addressed immediately. 7. Follow Company guidelines for safety rules, hazardous material handling and waste disposal.
Education: • One (1) – five (5) years of related experience required • Optical preferred • HS diploma, GED or equivalent related job experience
Additional Relevant Experience/Education Required: • Must demonstrate practical application of optical theory and math • Must meet all Lab Certification requirements • Communication, interpersonal and negotiation skills. • Must be able to read, write and communicate in English in order to understand written procedures, hazardous warning, etc.
Mental/Physical Requirements: • Work changing schedules to meet business demands • Work inside location • Strong organization skills • Speak clearly and effectively • Calculate and manipulate numbers/data • Read English • Problem solve, reason and resolve issues effectively • Meet customer expectations • Work under stress with interruptions and deadlines • Follow procedures and instructions • Use computer effectively and view computer screen • Wear protective eyewear and gloves • Work with substances which may cause skin irritation and/or noxious fumes • Exposure to temperature changes • Bend and stoop continuously • Reach above shoulder continuously
Training Requirements (where applicable) • Complete all company training requirements within required time frames • Cross training in all departments as needed
Essential Responsibilities related to Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Use hands to touch, handle, or feel X Reach with Hands and Arms X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X
Essential Responsibilities related to Behavioral Characteristics: • Must be detail orientated and well organized. • Must be able to communicate clearly and effectively with other associates and clients. • Must be energetic and self-motivated. • Must be a team player. • Must be able to problem solve. • Must work onsite and participate in interactive onsite meetings on a regular and predictable basis • Must have ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
