Purpose:
The purpose of this role is to analyse, improve and
implement organisational processes, and work to improve quality, productivity,
and operations across the organisation. The role drives operational excellence
through process optimisation, supplier and customer relationship management,
compliance oversight, and business development initiatives.
Duties and Key Areas of Responsibility
Operations & Business Development
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Ensure
all operations are conducted in an appropriate, efficient, and cost-effective
manner.
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Improve
operational management systems, processes, policies, and best practices.
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Support
the organisation in maintaining legal compliance and proactively managing
operational risks.
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Formulate
and implement strategic and operational objectives aligned with business goals.
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Analyse
supplier performance within South Africa and implement improvements to enhance
profitability and service delivery.
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Identify
new business, product, and service development opportunities and prioritise
initiatives according to ROI.
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Support
Regional, Services, Sales & Marketing, and IT Managers in converting new
and existing products to minimise manual and physical intervention.
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Manage
ad hoc operational and strategic projects, ensuring effective execution and
profitability.
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Oversee
asset-related initiatives including POS devices, partnered yards, and diesel
licensing.
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Monitor operational expenditure,
cost-saving initiatives, budgets, and spend policies across all staff and
operational sites.
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Ensure operational performance aligns with approved financial objectives
and profitability targets.
Branches / Offices / Diesel Truck Parks / Depots
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Drive
operational implementation to ensure smooth and effective operations across all
sites.
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Monitor
operational and financial performance against budgets and report variances to
the Area Manager.
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Recommend
corrective actions to mitigate operational and financial risks impacting
profitability and sustainability.
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Ensure
effective asset management by maintaining accurate asset registers for POS
devices, pumps, vehicles, and other operational assets.
Service Stations
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Track
and monitor operational input costs across sites, stations, customer service
centres, and supplier locations to improve profitability and competitiveness.
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Plan
and conduct a minimum of two annual operational visits to service stations,
branches, and diesel truck parks within the area of responsibility.
Regulatory, Compliance, Governance
and Legal
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Actively identify, grow, and leverage key
regulatory and licensing relationships to ensure compliance with company
policy and local legislation
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Ensure due diligence and obtain necessary
approval from the Area Manager or designate for all new agreements prior
to authorised signature
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Ensure
timely and effective communication of key regulatory, licensing, and strategic
developments and risks to the Area Manager
Requirements
Academic Qualifications
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Bachelor’s degree in Business Management, Operations
Management, Supply Chain, Logistics, Engineering, or a related field
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Relevant
operational or project management certifications advantageous.
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Valid passport and driver’s license
Work Experience &
Skills
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Minimum 3 to 5 years of experience in a similar
position
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Previous experience within the diesel, trucking,
logistics, or similar environment is essential
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Experience working with multiple currencies is
required
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Previous experience in business development is
advantageous
Personal & Behavioural Traits
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Building Partnerships: Ability to develop and maintain
collaborative relationships to achieve work goals
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Strong Interpersonal Skills: Ability to communicate
effectively, work independently and within teams, and make sound decisions
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Customer Focus: Commitment to meeting customer
expectations and using customer insights to improve products and services
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Business Development Mindset: Ability to identify
opportunities that drive profitability and growth
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Character: Energetic, action-oriented, and able to
thrive under pressure and challenges
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Willingness to travel extensively within South Africa
and neighboring countries when required