TDI-Director II (Director, TDI Communications)

Do you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers’ compensation system, perform the duties of the State Fire Marshal’s Office, and educate and protect consumers. Apply now if you’re looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol. 

Benefits of working at TDI:

·         Flexible work schedules.

·         Work-life-balance.

·         96 hours of accrued vacation a year.

·         96 hours of accrued sick leave a year.

·         20+ holidays every year.

·         Career advancement opportunities.

·         Free parking.

·         401(k) and 457 Programs.

·         State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).

·         Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).

·         Optional benefits like dental, vision, life insurance, and many more.

·         Qualified employer for the Federal Public Service Loan Forgiveness Program. 

Before you apply:

TDI does not sponsor or assume sponsorship of an employment visa.

Learn about our selection process, our military employment preference, licensing, and credential requirements.

Director II (Director, TDI Communications)

This position performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning as the Director. Oversees the operations of the Communications office and TDI’s external communications. Work is performed under minimal supervision with extensive latitude for the use of initiative and independent judgment.

This position:

·        Manages staff and the daily operations of the Communications office and ensures effective communication and working relationships with the public, media, employees, industry, and other audiences; serves as a communications consultant to TDI leadership; and serves in a leadership role in crisis communications.

·         Provides direction to ensure TDI outreach, reports, websites, social media, media responses, and other communications reflect current information, meet high quality control standards, and support the overall mission and goals of TDI.

·         Oversees media relations, including preparing media responses, scheduling, and preparing for interviews, assisting with open records requests, and developing news releases; monitors media coverage and follows industry trends.

·         Develops and oversees TDI’s strategic communications, include the branding of TDI as a state agency responsible for regulating the insurance industry, promoting a healthy insurance marketplace, and protecting insurance consumers.

·         Collaborates with the Commissioner and executive staff to facilitate communication, coordinate regulatory matters among divisions, and establish goals and objectives that support agency strategies.

·         Collaborates with management to ensure business continuity goals are met, including those for succession management.

·         Directs functions and activities in the program area, including staff.  

·         Develops and implements techniques for evaluating program activities and business functions, identifies opportunities for change, and implements process improvement activities. 

·         Plans, develops, and approves schedules, priorities, and standards for achieving goals and directs evaluation activities.  

·         Plans, assigns, and supervises the work of others; performs and oversees administrative functions, such as hiring and evaluating employees. 

·         Collaborates with management to ensure goals and objectives are consistent with the agency’s strategic plan; reports regularly to the manager regarding activities, accomplishments, performance, strategies, and issues. 

·         Represents the agency at business meetings, conferences, and seminars or on boards, panels, and committees. 

·         Travel is required up to 5% of the time.  If travel is over 10%, you must maintain a state of Texas Driver’s License.

·         Performs other duties as assigned.

This position requires: 

·        Graduation from an accredited four-year college or university with a degree in communications, journalism, English, marketing, or a related field.

·         Additionally, this position requires five years of experience in communication, marketing, and/or public relations, and two years of project management experience.

·         Regular work attendance.

Additional job details:

·         You must submit a writing sample with your application. Acceptable documents may include:  press release, webpage on a subject matter, report or white paper, or written remarks (speech).

This position requires demonstrated knowledge of:

·         State laws, rules, procedures, and regulations relevant to job requirements.

·         Principles and practices of public administration, management, and organizational behavior.

·         Management control and internal reporting techniques.

·         Effective communication strategies.

·         Effective social media use and trends.

·         Spelling, punctuation, grammar, and common style guides.

·         Effective management techniques.

This position requires demonstrated skill in:

·         Problem solving and critical thinking.

·         Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

·         Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

·         Using personal computers sufficient to enter and extract data from related systems and programs, such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

·         Developing and implementing communication plans.

·         Working effectively across multiple program areas.

This position requires the demonstrated ability to:

·         Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

·         Maintain the confidentiality of sensitive information.

·         Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

·         Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

·         Work both independently and as a team player.

·         Establish and maintain effective working relationships with both internal and external customers.

·         Develop effective partnerships to achieve strategic goals.

·         Plan, assign, and manage staff.

·         Present complex data, policies, analyses, and recommendations in plain language.

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the required documents, as applicable, with your application. See How to Apply – Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

641X, SEI15, 10C0, 97E0

Click or copy and paste the following link into your browser to access Military Crosswalk information:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

How to apply:

You may apply through CAPPS Career Center or Work in Texas (WIT).

The following information is required with your submission. Your submission must include complete:

·         Employment history (month and year).

·         Duties and responsibilities.

·         Education.

·         Certifications.

·         Licenses.

·         Supplemental questions (if applicable)*.

We may reject submissions that do not include all the required information.

*If you are applying through WIT, log into CAPPS Career Center to access supplemental questions and review your submission.