Compliance Coordinator

GREAT OPPORTUNITY TO GET INTO PROPERTY MANAGEMENT!!

Key Responsibilities:

• Inspect properties within the community for violations related to construction, property modifications, and community standards.
• Take photographs and document violations clearly and accurately in accordance with HOA guidelines and governing documents.
• Track violations over time, ensuring timely re-inspection and follow-up to confirm compliance.
• Prepare, process, and send letters to residents on behalf of the HOA regarding violations, hearings, and fines using the TOPS Professional management system.
• Communicate clearly and professionally with residents regarding their violations and the steps they need to take for compliance.
• Provide ongoing updates and support to residents to ensure they understand the compliance process and requirements.
• Prepare detailed violation reports for both compliant and non-compliant residents, ensuring all documentation is accurate and timely for HOA Manager and Board review.
• Maintain records of violations, including all correspondence, hearing documentation, and inspection reports for future reference.
• Assist the Property Manager in managing and maintaining compliance within the community.
• Aid in preparing reports for the Board of Directors, summarizing violation trends, compliance status, and action items related to property issues.
• Provide feedback and recommendations to improve compliance processes based on observations during inspections and interactions with residents.
• Provide high-quality customer service to residents, answering their inquiries about community standards, violation processes, and compliance requirements.
• Assist residents with information regarding construction-related questions, permits, or modifications that may require approval from the HOA.
• Utilize Microsoft Office tools (Word, Excel, PowerPoint) to track and document violations, prepare reports, and communicate effectively with the Board and residents.
• Maintain organized files and records for all violations, hearings, and HOA-related documentation.