Interpreting and analyzing policies, procedures, and business processes. Providing guidance and problem resolution to internal and external customers and providing support and representation of innovative program goals. Run queries, analyze databases, analyze, and develop process flows, and compose technical documentation and diagrams to describe complex processes and systems. Perform special duties as assigned.
How you will contribute:
Documentation and Reporting : Interprets and analyzes policies, procedures, and business processes. Conducts necessary research to enact program improvements. Assists with development of policies and procedures related to the specific program and applicable systems. Assists in implementing policies, procedures, contracts, and applications for both internal and external customers.
Instructional and Process Documentation: Evaluates, develops, and maintains instructional and process documentation for the assigned user interface and application. Provides training for internal and external customers.
Perform duties as assigned.: Perform duties, tasks, activities and/or projects as assigned.
Program Analysis and Reporting: Conducts research and compiles data and prepares reports for presentations for a variety of programs or projects.
System Support: Manages the development, maintenance, and use of systems to support assigned user interface and application. Maintains documentation and implements training to support program goals.
What will make you successful:
Ability to communicate effectively orally and in writing with internal and external customers.
Knowledge of data analysis and ability to evaluate and solve technical data problems.
Skill in providing technical assistance to others in the use of GIS applications and related computer programs.
Skill in the use of computers and software applications to include a working knowledge of GIS theory, applications, architecture, and technology trends.
Skilled in strong attention to detail.
Minimum Qualifications:
Ability to develop, interpret, and apply changes to policies and procedures and prepare technical reports.
Ability to provide technical guidance and training to staff, especially as is related to sound use of GIS technology to support project development and program management.
Ability to work independently and help develop project, program, or process improvement efforts as directed by management.
Knowledge of ArcGIS Pro, Spatial Analyst and 3D Analyst extensions and Arc GIS Online.
Knowledge of GIS theory, applications, architecture, and technology trends.
Knowledge of relational databases, database design, data integrity, and metadata documentation.
Skill in Microsoft Office applications including Excel.
Additional Considerations:
A combination of training, experience, or education in GIS, Geography, Computer Science, Information Systems or related field desired.
Ability to provide innovative and creative business solutions to address changes in data requirements.
Ability to troubleshoot independently and with a team.
Ability to use spatial data to assist in decision making and regulatory compliance.
Knowledge of a diverse range of transportation maintenance program areas.
Knowledge of other data management systems such as Power BI, Business Object, or Microsoft Access is desired.
Click below to learn more about the Competency Model associated with this Position:
Competency Model
Physical Requirements
Physical Requirements
VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct
Physical Requirements
Physical Requirements
VDOT utilizes a market based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.
Equal Opportunity Employer.
Please be aware all VDOT positions require pre-employment screenings. These screenings may include the following:
- Fingerprint based Criminal History Background Check
- DMV Record Check
- Work History Verification
- References
- Pre-employment physical
- Drug screen
