Go-to-Market (GTM) Sales Supporting Specialist

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.

To bring the company to the level we want it to be, we are looking for a Go-to-Market (GTM) Sales Supporting Specialist  in the Group Sales Department to join us in our Global Commercial site based in Coventry.

Summary:

We are seeking a highly organized and detail-oriented Go-to-Market Sales Supporting Specialist to join our team. This role serves as the operational backbone for our sales activities in Europe, acting as the primary link between the sales team and the technical, product, and factory functions.

Unlike traditional product definition roles, this position focuses on execution. You will ensure that our systems are accurate, our sales channels are equipped with the right configurations and pricing, and our vehicles are compliant for registration across key markets.

This role requires daily coordination with R&D, IT, and manufacturing teams in China; therefore, fluency in Mandarin is mandatory. The work involves a high volume of repetitive but critical tasks, requiring patience, a high sense of responsibility, and meticulous attention to detail.

What you'll do:

1. System & Configuration Management

• Pricing & Catalog Maintenance: Own the day-to-day operation of pricing and configuration systems, ensuring all data is accurate and up to date across all markets.

• Sales Tool Support: Configure and maintain backend systems, including the Lotus App setup for new market rollouts and special feature activations.

• Data Integrity: Ensure all product specifications, options, and version packs are correctly reflected in internal systems for order placement.

2. Sales & Product Enablement

• Sales Request Fulfillment: Act as the central point of contact for sales team product needs, including pricing inquiries, configuration validation, options bundling, and the creation of special market-specific version packs.

• Packaging Support: Assist in translating market demands into actionable product packages, focusing on practical "go-to-market" execution rather than long-term product definition.

3. Regulatory & Compliance Support

• Market Access: Handle administrative tasks related to vehicle regulations in key markets including the UK, Germany, France, Belgium, and Italy.

• Documentation Management: Prepare, manage, and distribute essential compliance documents such as Certificates of Conformity (COC) and support processes related to national vehicle registrations to ensure seamless customer delivery.

4. Technical Liaison & Coordination

• China R&D & Factory Interface: Bridge the gap between European market requirements and the China-based R&D and factory teams, ensuring clear communication on product feasibility and technical needs.

• Connectivity & Issue Resolution: Coordinate with the telematics (T-Box) supplier and internal teams to resolve customer vehicle network and connectivity issues.

• Vehicle Lifecycle Support: Manage the system processes for binding vehicles to customers, including both new and used (pre-owned) vehicle ownership transfers.

What you'll bring:

• Language: Fluent in Mandarin (both written and spoken) is essential for seamless daily communication with China-based teams.

• Experience: Background in sales operations, product certification, homologation, or vehicle administration within the automotive industry is highly preferred.

• Mindset: You thrive in an operational role and take pride in executing repetitive tasks with high accuracy. You are patient, resilient, and not seeking a high-level strategic product role.

• Key Traits: Highly responsible, organized, and detail-obsessed. You can manage monotonous data work without losing focus.

• Technical: Comfortable navigating complex internal IT systems and standard office software.
  

What we offer:

In addition to a competitive salary, you will have access to the following benefits:

• 25 days’ holiday plus bank holidays.

• Pension scheme access. 

• Annual bonus - non contractual.

• Private Healthcare.

• Access to the Employee Car Ownership Scheme.

• Group income protection based on length of service.

• Family Friendly policies.

• Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT.

Additional Information:

• This role will be working from our Coventry office. This role will be working on-site, full time. 

• This role will close 25/05/26

Our Company:

Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT.

As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.

We're not just a car company; we're a diverse mix of talent from all walks of life. At Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization. We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive.

Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus? Come and take a look at our career site and join the incredible adventure:

STEP OUTSIDE THE ORDINARY - Lotus Cars