A$76,275 – A$80,218Full TimeEN
The Opportunity
Be the welcoming face of UniSC! In this dynamic role, you'll be the first point of contact for students, staff, and visitors, managing enquiries, delivering exceptional front-of-house support, and playing an active role in student engagement initiatives. With a focus on professional communication and accurate record-keeping, you’ll help create a positive, supportive experience that enhances student success and contributes to the university’s broader goals.
Please note: there may be a requirement to undertake work during non-standard hours and opportunities for recreational leave may also be restricted during peak periods.
For more information on Student Services, please visit us online: Student Services
You will
About you
You're a natural communicator with excellent interpersonal skills and the ability to show empathy, maintain confidentiality, and resolve conflicts professionally. You’re digitally savvy, with strong experience using CRM systems, and you thrive in fast-paced environments where you can juggle competing priorities with ease. Your strengths lie in building strong relationships across a wide range of stakeholders, and your sharp analytical and problem-solving abilities mean you’re always ready to develop practical solutions and take initiative when it matters most.
You will possess:
Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.
Position description: 494317_ Student Support Assistant.pdf
UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.
All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC
Applications for this position close midnight, Tuesday 26 May 2026.
Your completed application must include:
Further information regarding how to prepare your application is available on our website: Join our team
UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life
Have questions or want to know more? For a confidential discussion, please contact:
Naomi Alberti
Team Leader, Student Central - Student Services
Telephone: 07 5456 3540
Email: nrichar2@usc.edu.au
We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.
We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland and a growing footprint in major capital cities.
Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 fields ranked well above world standard in the Excellence in Research for Australia (ERA) rankings, demonstrating outstanding performance across key disciplines. At UniSC, you will have the opportunity to make a meaningful impact on the educational landscape and contribute to shaping the future for generations to come.
We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.
Our Culture & Benefits:
