Administration Officer (Dean Support)

• Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
• Level 5, $82,843 - $93,358 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hours per week), ongoing appointment

The Opportunity

The Academic Support Unit (ASU) delivers specialist administrative and operational services that support UniSC’s teaching, research, and governance across all schools and campuses. Within ASU, the School Support team partners closely with academic leaders to enable the efficient and effective delivery of core university functions.

In this role, you will provide high-level, confidential executive and administrative support to Deans and members of the School leadership team. Reporting to the Team Leader, School Operational Support, you will play a key role in enabling smooth academic operations through proactive coordination, sound judgement, and a strong service focus. You will manage complex and competing priorities, support governance processes, and contribute to continuous improvement across both the Schools and ASU.

You will

• Provide comprehensive executive support to Deans, including diary management, meeting coordination, correspondence, and travel arrangements;
• Proactively triage and prioritise incoming requests, ensuring timely and appropriate responses on behalf of senior academic leaders;
• Support governance processes by coordinating committees, preparing agendas and papers, drafting minutes, and tracking actions;
• Maintain corporate records, databases, and documentation, ensuring accuracy, compliance, and confidentiality;
• Prepare high-quality correspondence, reports, and briefing materials, incorporating background research and data analysis as required;
• Support HR administration processes, including recruitment scheduling, probation management, and performance review coordination;
• Contribute to School and ASU events and projects, working collaboratively across teams and campuses; and
• Actively participate in continuous improvement initiatives to enhance administrative processes and service delivery.

About you

You are a highly organised and trusted administration professional who thrives in a fast‑paced, stakeholder‑focused environment. You bring sound judgement, discretion and a proactive mindset, and are comfortable supporting senior leaders while managing competing priorities with confidence. Your collaborative approach and commitment to service excellence enable you to add value across teams and functions.

You will possess:

• Effective verbal and written communication skills, particularly in relation to explaining administrative requirements and processes effectively and preparing clear and concise written materials;
• Extensive experience providing customer focused administrative support, including:
  • Responding to telephone, email and in-person enquiries.
  • Diary Management and coordination of the Dean’s Office.
  • Excellent stakeholder interaction - the ability to respond to, liaise and interact effectively, with diverse stakeholders, both internal and external to the University, on behalf of the Dean.
  • The ability to interpret and apply policies and procedures.
  • Committee support skills such as preparing agendas, distributing papers and ensuring further action and follow up.
• Excellent computer literacy including the ability to use the Microsoft 365 cloud-powered productivity platform that incorporates a suite of apps and services, comprising of Microsoft Teams, Word, Excel, PowerPoint, Outlook, SharePoint, planners and OneNote with the ability to learn new systems/packages/processes quickly and effectively; and
• The ability to maintain confidentiality and handle sensitive matters discreetly is an essential component of this role, as is the ability to exercise good judgement, take initiative and solve problems.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position description:  494505_ Administration Officer (Dean Support).pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC

Applications for this position close midnight, Wednesday 27 May 2026.

Your completed application must include:

• a resume and a statement of suitability (not to exceed two pages), which will be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Kylie Fletcher
Team Leader, School Operational Support – Academic Support Unit
Telephone:07 5456 5591
Email: kfletche@usc.edu.au  

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland and a growing footprint in major capital cities.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 fields ranked well above world standard in the Excellence in Research for Australia (ERA) rankings, demonstrating outstanding performance across key disciplines. At UniSC, you will have the opportunity to make a meaningful impact on the educational landscape and contribute to shaping the future for generations to come.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.