Financial Capability Worker

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

About The Role
We are seeking a compassionate and motivated Financial Capability Worker to join our Moneycare team in Dubbo, NSW, providing vital support to individuals and families who are experiencing financial difficulty or seeking to prevent hardship.

This role focuses on financial literacy education, individual support, and building long-term financial capability—not financial counselling or advice. You’ll work alongside community members to help them gain money management skills, make informed decisions, and develop plans to achieve greater wellbeing and resilience.

This is a part-time ongoing position (3 days per week), reporting to the Team Leader. The salary is aligned with the SCHADS Award Level 3.

How you will make an impact

• Provide person-centred, holistic and strengths-based support to community members
• Develop and implement case plans that respond to individual financial wellbeing needs
• Deliver engaging financial literacy workshops to build long-term money management skills
• Monitor and review progress of case plans and adjust as needed in collaboration with community members
• Facilitate access to external support services and community networks
• Maintain accurate case notes and data in accordance with TSA’s systems and procedures (SAMIS)
• Follow The Salvation Army Moneycare Practice Framework and adhere to funding requirements
• Prepare timely and accurate reports for management and funding bodies
• Identify and escalate risks and service gaps to the Manager/Team Leader
• Participate in team meetings, professional development, and supervision
• Contribute to a positive team culture and continuous service improvement

What you will bring.

• Certificate III in Community Services including the financial cluster component.
• Strong interpersonal skills with demonstrated experience working with individuals from diverse cultural and socioeconomic backgrounds.
• Sound money management capabilities.
• Experience supporting individuals facing hardship, crisis, or complex personal challenges.
• Willingness to travel occasionally for professional development and training purposes.
• Experience or capability to work within a counselling framework is highly regarded.

What we offer 

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. 

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. 

• Access to EAP and health & wellness initiatives incl Fitness Passport 

• Ongoing training and development opportunities that enhance on the job skills and proficiency. 

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to Apply
If you are passionate about empowering people facing financial challenges and meet the above criteria, please submit your application and cover letter. Make a real difference in people’s lives by promoting long-term financial wellbeing.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration