Junior IT Specialist - OP02138

🟢 Are you located in Brazil? Join us as we actively recruit in this country, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you!

We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.

🟩 What's in it for you:

• Join a global IT company with 1,000+ specialists and a strong presence in Latin America
• Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware
• Build your skills in IT support with opportunities to grow into SRE and DevOps roles

✅ Is that you?

• Experience troubleshooting hardware, systems, and applications
• Experience working with macOS, Linux (Ubuntu), or Windows environments
• Experience configuring laptops, reinstalling operating systems, and setting up software
• Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
• Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
• Experience sourcing and managing IT equipment
• Ability to create and maintain clear documentation
• Intermediate+ English level
• Strong communication, collaboration, and problem-solving skills
• Proactive, responsible, and team-oriented mindset with a willingness to learn

Desirable:

• Familiarity with SaaS systems and cloud services
• Previous experience in IT support, helpdesk, or system administration environments

🧩Key responsibilities and your contribution

In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting.

• Support and administer macOS, Linux (Ubuntu), and Windows environments
• Troubleshoot and resolve hardware, system, and software issues
• Configure laptops, reinstall operating systems, and set up required software
• Manage users and permissions in Google Workspace, Atlassian, and other platforms
• Create and maintain organized technical documentation
• Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
• Support and maintain internal lab environments and networks
• Assist with basic scripting tasks and automation initiatives

🎾 What's working at Dev.Pro like?

Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background

🌐 We are 99.9% remote — you can work from anywhere in the world
🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time
✔️ 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
💵 We pay in U.S. dollars and cover all approved overtime
📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we work

💻 LinkedIn Page

📈 Our website

💻IG Page