Sumitomo Mitsui Banking Corporation
Junior Human Resources Analyst
🇧🇷São Paulo, São Paulo, Brazil4 days ago
EntryFull TimeEN
Ensure HR operational service and delivery activities are continuously maintained and improved. Manage core HR data systems, platforms, software, etc. to maintain employment info, data processing and other HR operational workflows that span the employee lifecycle. Maintain employee file systems, immigration and work permit files, and other core HR data and processing information.
Identify and develop automating or streamlining opportunities to help gain efficiencies and improve the client experience. Enter employee HR data, prepare basic data feeds, perform data validation checks, reply to basic employment inquiries, etc. to support and maintain core HR systems and processes. Collect new hire / on-boarding documentation, validate information / documentation is correctly completed (follow-up as needed) and help maintain employment filing systems (paper and/or digital), immigration / work permit records and other core HR data / processing information. Source information for educational, training and/or marketing efforts to help increase the accuracy and internal adoption of on-demand (self-service) HR initiatives. Understand service level targets and monitor direct performance / contribution toward achieving stated targets. Protect the integrity of the function through accuracy of overall work product and speed to completion.
Provide timely, professional, and accurate resolution to the business line / internal clients regarding operational inquiries and/or standard HR policy and HR system questions. Start to develop a rapport with and understanding of the various business lines. Collaborate with peers and partners across HR operations to identify innovative processing / execution opportunities and to help meet or exceed SLA targets. Build relationships across functions with frequent cross-over interaction including tech & ops, compliance, legal and audit to help resolve or complete HR operational projects and challenges. Participate (active engagement) in and contribute to problem-solving and new ideas (challenge when applicable) in meetings.
Demonstrate a foundational understanding of a variety of continuous improvement tools (Six Sigma, Agile Methodologies, etc.) and HRIS systems to improve operational effectiveness and user experience. Demonstrate working knowledge of a variety of technical applications / software (i.e., Microsoft Word, Excel) and acquire a new technical skill to broaden and increase technical acumen, efficiencies and automation. Contribute to full cycle implementation (HRIS) initiatives and/or HRBP projects and processes to advance the department's objectives. Demonstrate a foundational understanding of employment / labor laws (i.e., anti-discrimination, wage and hour, family and medical leave, immigration, benefits and safety), regulators (i.e., DOL, DHS, etc.) and internal security requirements (i.e., PPI, data security) to help support compliance across activities. Research trends and/or ideas related to HR operations (and HR broadly), tech & ops advancements and/or business insights to take on stretch assignments and/or exceed team and SLA standards.
Recommended years of experience: 0
