Purpose:
Supply Chain Planning creates one integrated E2E Supply Chain Plan striving for business optimum across the full planning horizon and network in close collaboration with our business partners powered by the S&OP platform and leveraging scenario planning.
Provide service excellence to all Business Units & Markets through a strong understanding of their sell-in sample-related business needs. Support in streamlining and improving all processes and activities required to get samples across all product divisions produced and delivered. Take responsibility for managing the sell-in sample process by monitoring purchase orders from placement through shipment until final sample availability and resolve issues accordingly.
Key Responsibilities:
- Act as the samples specialist, understanding core processes on a detailed level across for one or multiple product divisions, the related calendars and the various internal & external systems in use
- Execute all sales samples related daily activities incl. purchase order placement, purchase order management, initial communication and follow-up for all internal customers based on the defined service level agreement
- Address availability issues impacting sales activities, present potential scenarios to solve the situation (always in line with defined procedures & policies) and escalate when required
- Communicate effectively with Markets globally and different internal teams including Marketing, Sourcing Operations, Liaison Offices, IT, Logistics, Finance/Corporate Solutions and others
- Provide service excellence to Marketing and Markets as a key contact for managing all sell-in sample related issues, help to identify and address gaps
- Play a key role in the implementation of sell-in sample related projects by providing day job views and showing a hands-on mentality on a workstream level
Key Relationships:
- Global Marketing incl. Marketing Operations, Concept to Consumer, Product Mgmt.
- Sourcing/Liaison Offices
- Markets
- Costing/Pricing
- Customs and Logistics
Knowledge Skills and Abilities:
- Service-minded and consumer/customer oriented in all day job matters
- Good analytical skills and ability to solve problems
- Basic understanding of supply chain- and marketing processes, detail oriented
- Good knowledge of Microsoft Office Suite (mainly accustomed to MS Excel & MS Access)
- Fluent in English
Requisite Education and Experience / Minimum Qualifications:
- Bachelor’s degree or university preferred
- Equivalent combination of education and/or experience may be substituted for degree
- Minimum 1 year of experience in supply chain management, operations or planning, preferably in the Accessories, Apparel or Footwear industries
