$85,000 – $95,000ExecutiveFull Time
Join Our Team at Wheels Up
At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.
And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.
Role Overview: What You’ll Be Doing
As a Director, Sales and Service, you are responsible for driving new member acquisition and overseeing the commercial and service experience for a defined book of business. You partner closely with the VP, Sales and Service and Flight Services Managers (FSMs) to ensure members receive a seamless, premium experience while maintaining accountability for growth, retention, and overall client satisfaction.
This role serves as a key liaison for new clients and plays a strategic, client-facing role in identifying the right travel and membership solutions. While FSMs manage day-to-day trip execution, sourcing, and detailed quoting for existing members, the Director maintains visibility, steps in as needed, and ensures alignment across sales and service teams.
Strong presentation skills — both virtual and in-person — are essential, as the role regularly engages with prospective and existing members to articulate Wheels Up offerings and value.
Your Key Responsibilities (Essential Functions)
What You Bring to the Table: Education & Certification Requirements
We’re looking for someone who has a unique mix of experience, skills, and passion for what we do:
The Extras We Value (Preferred Requirements)
While not mandatory, here are some additional things that would make you stand out:
Physical Requirements
We want to make sure you’re fully equipped for success. Here’s a look at any physical requirements needed for this role:
Salary Range & Benefits
At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The yearly compensation for this role ranges from $85,000 to $95,000, depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you may be eligible for a discretionary annual incentive program, which rewards individual and organizational performance.
We also offer a range of benefits designed to support your well-being and personal life, including:
Everyone is welcome here
Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.
Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex, national origin, age, disability, pregnancy status, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.
Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.
Need Accommodations?
If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs.
We look forward to learning more about you and how you can contribute to the Wheels Up journey!
