Senior Manager Business Services

 

You want to play a part in making NSW a better place to work, live and travel.

 

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

 

 

In this role, you'll:

 

You’ll work within the Finance, Technology & Commercial (FTC) division, specifically the Divisional Management Office (DMO), supporting the Group Technology branch.

 

Group Technology delivers secure, reliable and efficient technology solutions that improve the experience for customers, passengers and our people.

 

This role plays a critical leadership function in ensuring the effective coordination, governance, insights and performance of the Group Technology branch, enabling Executive Directors to focus on strategic priorities and delivery outcomes.

 

You'll lead and deliver high level business support to ensure the efficient functioning of the senior executive management team within the Group Technology branch, including managing all cross-functional issues affecting the group such as safety, financial, business processes, reporting, and organisational improvement. 

 

You’ll manage the day-to-day business operations and support services, ensuring the efficient delivery of services to the Executive Directors and organisational requirements. 

 

You’ll lead, mentor and develop a team of approximately 17 professionals to deliver high-quality outcomes, fostering a culture of collaboration, accountability, and continuous improvement. 

 

This permanent position is governed by our hybrid working model, which forms part of the organisation’s Flexible Working Arrangements and associated procedures. This includes a combination of required onsite attendance at Sydney offices and approved remote working.

 

Apply now with your cover letter and resume.

 

For any enquiries, please contract Ciaran Martin on 0466 616 258.

 

 

For more information on this position and agency, view the role description and information pack.

 

 

About you

 

Tertiary qualifications in a relevant discipline or equivalent experience, you’ll have extensive experience in business planning and project management ideally in a Public Secor environment.

 

You’ll have extensive experience in the development, management, and improvement of business systems, change management initiatives and implementation of quality assurance processes.

 
You’ll have proven experience working in an environment of constantly competing priorities and managing these priorities to enable completion of projects while delivering day to day tasks in the required timeframes. 

 

You’re a self-starter, know how to build strong relationships, collaborate and communicate effectively to drive outcomes. 

 

You act with integrity and professionalism and are committed to developing team capability and culturally safe practice. 

 

 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

 

 

Join us

 

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

 

Flexible work options may be available. Learn more via Flexible work options and policy  

 

Apply today 

 

Applications close 11:59 PM Tuesday 19 May 2026

 

For more information about this role, please contact CIARAN.MARTIN@TRANSPORT.NSW.GOV.AU.

 

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

 

Learn more about how to apply via Our recruitment process | Transport for NSW 

 

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