Functional Product Lead (Supply Chain)

About us

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve. 

Your Role:

In this role, The SAP Functional Product Lead in the Supply Chain domain acts as the key link between business divisions, delivery teams, and Digital, ensuring solutions meet business and user needs while aligning with Digital strategy and architecture standards. The role is critical in translating functional requirements into effective solutions (working with System Integrator) to support successful initiative delivery. This role will leave the Supply Chain, Procurement and ARIBA products within Sydney Water.

What you’ll bring

Product Requirements & Design

• Gather and define business requirements across work requests, projects, and programs aligned to the Digital Blueprint.
• Prioritise business demand in line with strategic objectives.
• Ensure solutions are fit for purpose, standards‑compliant, and minimise customisation where possible. Continuously evaluate and propose process improvements to enhance efficiency and productivity.
• Develop and maintain functional/technical specifications and product documentation.
• Provide expert advice and solution assurance across multiple initiatives and domains.
• Participate in project planning and scoping activities.
• Ability to troubleshoot and resolve SAP Supply Chain, Procurement, ARIBA issues and errors.

Stakeholder Collaboration & Communication

• Partner with project teams, delivery teams, and System Integrators to shape solution design.
• Bridge business needs with technical implementation through strong stakeholder and vendor relationships.
• Communicate risks, issues, and progress, escalating where required.
• Contribute to options papers and consensus‑building forums.

Leadership & Governance

• Lead functional capability within the assigned domain to ensure delivery meets business and governance expectations.
• Ensure adherence to approved designs, standards, and quality assurance processes.
• Support estimation, resourcing, and demand management activities.
• Monitor solution build and compliance through spot checks and reviews.

Solution Delivery & Continuous Improvement

• Identify opportunities for standardisation, reuse, and improvement.
• Support integrations, data migration, reporting, and issue resolution.
• Analyse root causes of product issues and recommend corrective actions.
• Evaluate emerging technologies and recommend business‑ready solutions.

Testing, Configuration & Financial Oversight

• Configure solutions and support testing, defect resolution, and validation activities.
• Track and manage design decisions, technical debt, and delivery risks.
• Contribute to budgeting, forecasting, and continuous improvement of delivery standards.

Dive into Our Great Benefits: 

• Competitive Compensation: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 
• Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 
• Subsidized Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance. 
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.  
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.
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Qualification and Experience:

• Tertiary qualification such as an undergraduate degree in Information systems, related discipline or equivalent. Post graduate degree is desirable.
• Prince 2 Foundation Certified qualification is desirable.
• Relevant certifications in the product suite.
• Minimum of over 10 years of experience in SAP transformation and delivery of product solutions, as a functional lead in Supply Chain (SCM) including S/4HANA Procurement and SAP ARIBA.
• Advanced knowledge and understanding of application design, system engineering, integration, and IT delivery.
• Significant knowledge and experience in the design, solution assurance, documentation, testing and support of enterprise scale applications, hosted on premise and in the cloud.
• Foundational experience in the specific product Fundamentals, WRICEF, and specialised SAP functional domain such in the specific product.
• Excellent verbal and written communication skills, with the ability to work across diverse stakeholders.
• Detailed understanding of SAP SCM data models and flexible implementation options. Good knowledge of the Supply chain functions in the Utilities Industry and how they could be modelled and implemented in the SAP products data model to achieve optimum processes.
• Extensive experience in writing Functional Specifications.
• Have extensive hands-on design and configuration skills in specific functional areas. Comprehensive knowledge of various configuration options available for achieving a business process.
• Able to evaluate multiple solution options for implementing a change or an enhancement and then decide on the most suitable solution option based on defined factors.
• Where necessary, be able to challenge respectfully solution options presented based on solid facts and then collaborate to arrive at an alternate solution better suited for Sydney Water.
• Experience in collaborate with client stakeholders to define project scope, timelines, and deliverables.
• Applicants must be Australian Citizens or Permanent Residents.

Does this sound like you? Apply now.

We support you through the application process and can modify as needed – let us know what you need.

Closing date: 25th May 2026

 Please see the position description for the role’s full accountabilities.

For more information, you can contact sunil.nagarajan@sydneywater.com.au

Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process. Please advise if you require any adjustments to actively participate in the application and recruitment process.

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

 We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+ people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans. 

 As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy