Head of Software Engineering/Sr Manager, NEO PSP Limited

Company Introduction

As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company. 

Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh.

Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction.

At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide.

Job Description 

 

• Lead strategy, planning, and modernization of Fintech/MFS platforms to support fintech/MFS growth, digital products, and evolving customer journeys.

• Translate business, product, and regulatory requirements into scalable technology roadmaps aligned with annual business plans and forecasts.

• Own end-to-end delivery of digital platforms and projects, ensuring on-time, on-budget implementation through structured governance, documentation, and quality standards.

• Drive solution design decisions, including vendor vs. in-house development, technical evaluations, demos, and selection of best-fit fintech-ready platforms.

• Ensure high availability, performance, scalability, and security of Fintech/Digital solutions supporting large transaction volumes and mission-critical services.

• Oversee application operations, maintenance, capacity planning, backup, recovery, and change management with minimal service disruption.

• Manage vendors and partners to ensure SLA/KPI adherence, cost efficiency, continuous improvement, and strong governance in fintech-grade environments.

• Lead budgeting, investment planning, PR/PO execution, and CAPEX capitalization, ensuring optimal ROI and financial discipline.

• Ensure information security, audit compliance, and vulnerability remediation, addressing VA, regulatory, and audit findings proactively.

• Build and lead a high-performing technology team, driving capability development, engagement, performance management, and talent retention to support digital and MFS ambitions.

Academic Qualification

• BSc in Computer Science & Engineering

Job Experience Required

• 10+ years of experience in telecom/fintech/MFS industry

Required Capabilities

• Strong knowledge of designing, planning and operating of Fintech/MFS/Digital Bank platforms.

• Sound understanding of Digital Services, Telecom services, MFS services and Banking system

• Thorough understanding of Project Management framework and IT Service Management

• Solid experience and expertise technical Operations Management, Governance of MS, Vendor Management.

• Expertise in System & Solution selection

• Clear knowledge about complete procurement process, contract, payment terms and capitalization.

• Complete insight into BTRC directives on TVAS and ensuring compliance.

• Strong communication skills in managing internal and external stakeholders.

• Updated in technology evolution and digital growth.

Banglalink Digital Communications is one of Bangladesh’s leading telecom and digital service providers, committed to transforming the way people connect, communicate, and innovate. As a subsidiary of VEON, Banglalink combines global expertise with a deep understanding of local needs to deliver cutting-edge services to millions of customers across the country. Our Employer Value Proposition (EVP) is ‘Lead the Future’, and this is reflected in all levels of our organization. Our workplace is designed to inspire and empower individuals, creating an environment where ideas thrive, contributions are valued, and innovation flourishes. We encourage every team member to take initiative, explore new possibilities, and grow both personally and professionally in a fast-evolving digital landscape. At Banglalink, we are committed to foster a supportive and inclusive culture that celebrates diversity and encourages collaboration. We actively create opportunities for all individuals to succeed, while our learning initiatives and digital upskilling programs, ensure our people are equipped to excel in their careers and shape the future.

Banglalink is a place where innovation, agility, and understanding come together to create meaningful impact. Join us and be part of a team that’s reshape the future of connectivity and digital transformation.