Associate Manager, Employee Experience - Egypt.Egypt- TA&EE - Employee Experience.People & Intellectual Capital Group-MBEGP

Job Purpose:

• Responsible for onboarding and off-boarding processes with a focus on continuous improvement and digital transformation. 
• Act as a strategic partner to HR and business leaders to embed a culture of employee centricity and operational excellence.
• Responsible for recording and maintaining data on Mashreq HRMS and all HR OPS. 
• Responsible for initiatives to improve employee engagement, onboarding, and off boarding processes aligned with organizational culture and business goals.

Key Result Areas:

HR Help Desk: 

• Responsible for managing the employee experience, First/Single point of contact for all HR related queries. 

• Policy/process guidance responsible for responding to all employee queries/concerns addressed to the employee experience. 

• Analyze the call flow to identify/highlight areas of concern and assist in finding possible ways of reducing them.

HRMS Management: 

• Primarily responsible for the creation of employee profiles, jobs & organization linkage. 

• Maintenance of HRMS – New Joiners, Transfers, Promotions, Increments, resignations etc.

Other Responsibilities: 

• Employee Insurance: Maintaining MIS, Card Issuance for employee and dependents. 

• Act as “maker” for staff OD facility management on Flex-cube. 

• Act as “Maker” for the payroll process. • Responsible for all onboarding/off boarding process. 

• Handling all the governmental relations (Social insurance, taxation, etc...) 

• Responsible for the employee confirmations & annual contracts renewal. 

• Managing the outsource agency and all personnel activities related. 

• Investigating and resolving employee relations disputes. 

• Responsible for the Custody and reconciliation of staff files. 

• Maintain high-quality, timely reporting and strengthen employee support processes. 

• Regularly test and review the RCSA.