Project Management Specialist-Aftersales (NL)

Employment Type: Full-time

Location: Hoofddorp, Netherlands

About the Role

We’re looking for a proactive General Assistant (GA) to join our European Passenger Car Aftersales Service Center – a key hub supporting our aftersales operations across Europe. You’ll provide comprehensive administrative, coordination, and support services to the team, working in a dynamic, multicultural environment with opportunities to collaborate across technical, parts, training, and commercial teams.

What You’ll Do

• Responsible for the planning, progress tracking, risk identification and closed-loop management of after-sales projects to ensure on-time delivery.

• Assist in building the PMO management system, including project ledger, weekly/monthly reports, milestone tracking, meeting minutes and action item follow-up.

• Conduct cross-department and cross-region coordination with business, overseas country and middle-platform teams to drive key deliverables.

• Monitor key project progress, proactively identify risks including schedule delays, resource shortages and process bottlenecks, and drive problem resolution and closure.

• Support project meetings, including topic collection, material preparation, on-site coordination, minute drafting and action tracking.

• Compile and analyze project data and operational indicators, and prepare management reports to support business decisions.

• Handle English email communication, cross-border meetings, project documents and presentations to ensure accurate and efficient global communication.

Qualification and requirements:

• Bachelor’s degree or above, major in Project Management, Business Administration, English, Automotive, Engineering, Supply Chain or related fields is preferred.

• 2+ years of experience in project management, operation management, PMO administration or cross-functional project coordination.

• Solid project execution ability; capable of independent progress tracking, risk identification and issue closed-loop management.

• Fluent in English (written & verbal); able to independently conduct English business communication, meeting facilitation, minute taking and report drafting.

• PMP, PRINCE2 or other project management certifications are preferred.
  
  

Why Join Us:

• Be part of a global leading new energy vehicle brand, shaping our European aftersales system.

• International work environment with clear career development paths.

• Gain diverse experience through regional projects, cross-border collaboration, and event organization.
  

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏