Talent & Culture Manager

Company Description

About Collegio alla Querce, Auberge Collection

Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit.

For more information: https://auberge.com/collegio-alla-querce/

Connect with Collegio alla Querce, Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge

Job Description

At Collegio alla Querce, Auberge Collection, we believe in Enriching the lives of our team Members, Guests and Community. We are in search of a leader for the role of Talent & Culture Manager who will assist the Regional Director of Talent and Culture in championing culture, playing a pivotal role in assembling best-in-class teams and leading talent performance, development and engagement to support our growth. 

What will you do?

• Act as a collaborative and strategic partner to the Regional Director of Talent & Culture in achieving the hotel’s goals, developing and implementing process improvements, ensuring appropriate staffing levels, coaching performance, and delivering heartfelt service
• Attract top talent to join our organization by championing our brand’s culture and values. Contribute to the creation of effective staffing strategies with department leaders and keep a finger on the pulse of the local talent market
• Prioritize Auberge L&D initiatives by championing, organizing, and, in some cases, leading team member training sessions. Work with leaders and team members to develop service skills and elevate product delivery
• Support succession planning initiatives aligned with the overall Talent Management strategy
• Demonstrate a passion for the team fostering a collaborative approach with peers and managers by exchanging ideas and valuing each team member’s individual perspective. Create a feedback loop where team members’ concerns are heard and addressed
• Contribute with creativity and ingenuity to building an events calendar, recognition programs, and incentive initiatives that keep team members engaged and connected to our brand. Keep communication thriving by ensuring team members stay informed through a variety of communication methods, with all messaging aligned to the brand
• Maintain a deep understanding of organizational culture through engagement and retention metrics, and actively support in identifying opportunities for improvement
• Oversee HR administrative processes, including maintaining accurate employee records, managing onboarding and offboarding documentation, monitoring attendance and leave administration, and ensuring compliance with company policies and legal requirements
• Manage the daily operations of the Talent & Culture department ensuring strong team performance

Qualifications

• A minimum of three (3) years of progressive experience in Human Resources management roles
• Previous experience within Human Resources in the hospitality industry is required, with a strong understanding of hotel operations and team member engagement
• Strong knowledge of local labor laws and employment practices
• Excellent verbal and written communication skills in both Italian and English

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com