This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Product Manager - Payments
Ordering a pizza? Buying a pair of trainers? Watching a movie? Hailing a ride? Chances are Adyen is handling your payment. Adyen’s Global Payments team is responsible for the core payments engine of the Adyen platform. We’ve been evolving our product for payments acceptance in APAC, optimize payment performance and add new payment features for various use cases.
As a Product Manager in this team you will contribute to our growth by identifying and scoping new product opportunities and lead the product development all the way to launch and post-launch success. Product Managers are in charge of delivering core payment product features to Adyen merchants and work closely together with other Adyen teams in Singapore and across the world, including Engineering, Partnerships, Implementation Engineers, Compliance, Support and Commercial teams.
What you’ll do:
At our core, we believe in building exceptional products that truly make a difference for our merchants. As a Product Manager, you'll be at the heart of this mission, shaping experiences that are not only seamless but also incredibly valuable.
Champion the Customer Experience
- You'll be obsessed with our merchants' success! They care about effortless, impactful experiences, and that's exactly what you'll deliver. Forget about internal hurdles; your focus will always be on creating solutions that delight our users.
Own Your Product End-to-End
- From the initial vision and strategy to the roadmap, delivery, adoption, and ongoing iteration – you'll be the ultimate owner. We believe in clear accountability, which means one Product Manager for one product. This ensures cohesive decisions, aligned roadmaps, and a clear path for long-term growth. You'll be supported by a collaborative team, but the buck stops with you, tied directly to measurable business outcomes like revenue, cost savings, or increased adoption.
Drive Outcomes, Not Just Features
- Shipping code is just the beginning. Your true success will be measured by the impact you create. We're looking for someone who thinks deeply about why we're building something and how it will change behavior, drive adoption, and deliver tangible results. Imagine enabling merchants to activate payments without needing support – that's the kind of measurable outcome we're talking about!
Embrace a Long-Term Vision
- While immediate goals are important, we also encourage you to look beyond today. Thinking long-term means laying the groundwork now for significant wins 2-3 years down the line. You'll work backward from a compelling vision of success, identifying and building the foundational elements that will propel us forward.
Prioritize with Purpose
- Great Product Managers understand the power of "no." You'll be adept at making tough prioritization calls, and more importantly, clearly articulating why certain decisions are made and the trade-offs involved. If everything's a priority, nothing truly is!
Make Decisive, High-Quality Choices
- We value speed and decisiveness. You won't get bogged down in endless meetings or seek consensus for the sake of it. We encourage making informed decisions quickly, understanding that sometimes mistakes happen – and that's okay, it means progress is being made!
Measure Your Impact
- Understanding the financial health of your product is key. You'll know your numbers inside and out – revenue, cost, and adoption drivers. You'll identify which merchants are scaling and which features are truly moving the needle.
What you won't do:
- Be a "Feature Factory": Our focus is on delivering true value, not just churning out features.
- Act as Operations Support: We solve root problems, allowing our support teams to scale effectively.
- Get Lost in Technical Weeds: While understanding the tech is important, your primary focus remains customer value. You're a product leader, not an engineer.
- Fragment Ownership: We believe in clear, end-to-end accountability for every product.
- Wait for Requirements: You'll be proactive and lead the way, not just execute specs.
- Build Without Understanding: Deeply understanding the problem is fundamental before proposing solutions.
- Confuse Shipping with Success: A launch is merely the starting line; true success is measured by adoption, impact, and continuous learning.
Who you are:
- You have 5+ years of experience in product management, ideally within the payments ecosystem and with API-based products.
- You have strong product sense to tackle diverse problems, taking full ownership of solutions with a focus on value, impact, and execution.
- You are skilled in listening to customers, engineers, and partners to identify problems that Adyen can uniquely solve.
- You are experienced in structuring, delivering, and communicating project plans within cross-functional teams, including analysts and software engineers.
- Experience seeing projects through from beginning to end, owning the entire processYou have exceptional people skills and the ability to develop strong working relationships at all levels of management and day-to-day team members.
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly to internal teams and external partners.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
