Position Overview

At PNC, our people are both our greatest differentiator and competitive advantage. We are united in delivering the best experience for our clients. We work together each day to foster an inclusive workplace culture where our employees feel respected, valued and have an opportunity to contribute to the company’s success. As the East Territory Sales Executive, you will drive PNC's Small Business Merchant Services growth across a broad geographic territory.

Your responsibilities include driving revenue growth, market expansion, and instilling disciplined sales execution across the territory. This role sits at the intersection of payments expertise, bank partnership, and frontline sales leadership, with responsibility for translating organizational strategy into measurable outcomes.

This position is explicitly execution‑oriented. Success will be defined by the ability to mobilize teams, influence across a matrixed bank environment, and deliver sustained performance in a highly competitive payments and merchant services landscape. Your leadership will directly impact PNC’s ability to achieve sustained, scalable growth, delivering measurable performance improvement while enhancing the client and employee experience across the territory.

Other key responsibilities include the following:
• Lead and execute the regional sales strategy for Small Business Merchant Services across the East Territory, ensuring alignment with overall bank and payments objectives.
• Drive new client acquisition, penetration of existing relationships, and revenue growth through direct sales teams and bank partner channels.
• Build, develop, and manage high-performing sales leaders and frontline teams, establishing clear expectations, metrics, and accountability.
• Cultivate key talent and encourage direct and cross-functional promotions throughout PNC
• Partner closely with Business Banking and other internal stakeholders to embed merchant solutions into broader client conversations.
• Serve as a subject matter expert on payments and merchant services, advising internal partners and clients on industry trends, competitive solutions, and value propositions.
• Monitor regional performance against targets, identify gaps, and implement corrective actions to ensure consistent execution.
• Collaborate with Risk, Compliance, Operations, and Product partners to ensure solutions are delivered in a compliant, scalable, and client-centric manner.

Preferred Competencies/Skills
• Sales Execution Leadership: Proven ability to translate strategy into action, drive disciplined execution, and consistently deliver results.
• Payments & Merchant Services Expertise: Deep understanding of merchant acquiring, payment processing, and Small Business client needs.
• Banking Acumen: Strong knowledge of bank operating models, risk frameworks, and cross‑functional collaboration within financial institutions.
• Strategic Thinking: Ability to assess market opportunities, competitive dynamics, and client segments to inform regional execution plans.
• Influence & Collaboration: Skilled at influencing without authority and partnering effectively across lines of business.
• People Management: Ability to lead, inspire, and develop sales leaders and teams in a performance-driven environment.
• Executive Presence: Strong communication skills and ability to engage credibly with senior leaders and key stakeholders.
• Data‑Driven Decision Making: Comfort using performance metrics, dashboards, and analytics to manage results and drive accountability.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may manage both individual contributors and other managers. Oversees team(s)'s financial results. Has broader span of control than Leader I. Participates in and drives the development of goals and strategies.
• Leads and influences to achieve the objectives of the team(s). Monitors business results/metrics and adapts sales strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible for higher and/or broader levels of risk management. Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks. Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Networks within the industry and may serve in a leadership role in the community, industry or market. Leads the team to bring the full range of PNC's products and services to the client. Assists other team members in developing their network. Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
• Develops team members while monitoring progress against goals. May support the development of other managers. Identifies high-potentials and creates winning teams. Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented

Competencies

Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $100,000.00 – $194,350.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 05/08/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.