Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.
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Summary: Cosm is seeking a dynamic, people-first Human Resources Manager to join our Cosm venue team located in Detroit, MI and to help shape the employee experience at the forefront of the future of entertainment. This role is both strategic and highly hands-on. You will be a trusted advisor to leaders, an advocate for employees, and an operational driver who thrives in a fast-paced, venue-based environment. You will play a critical role in building culture, strengthening leadership capability, and ensuring operational excellence across the full employee lifecycle. Our values and beliefs are core to who we are, and we are looking for a leader who is energized by being on the floor, solving problems in real time, and partnering with the business to create an engaged, compliant, and high-performing team. This role needs to be on-site Monday-Friday. Responsibilities: • Partner closely with leadership, managers, and team members to strengthen relationships, build morale, improve productivity, and drive retention. • Own and manage all day-to-day HR operations for the venue, balancing strategic initiatives with immediate people needs. • Oversee the full recruitment lifecycle for supervisory and management roles, including workforce planning, job postings, candidate screening, interviews, hiring recommendations, etc. • Serve as the primary point of contact for employee questions related to policies, procedures, programs, and workplace concerns. • Conduct thorough and objective workplace investigations and provide clear reporting and recommendations to Cosm HR Leadership and the General Manager. • Oversee all aspects of the employee lifecycle, including onboarding, promotions, job changes, recognition program, leaves of absence, relocations, immigration matters, terminations, and exit processes. • Ensure compliance with all applicable employment laws and regulations (e.g., Wage & Hour, OSHA, EEO, ERISA), proactively identifying risk and reinforcing a strong culture of compliance. • Administer the annual performance review process and coach leaders on effective performance management, feedback, and employee development. • Act as the initial point of contact for benefits-related questions and support employee understanding of available programs. • Oversee and enhance employee recognition programs that reinforce performance, engagement, and Cosm’s values. • Review and approve employee transitions including hires, transfers, and promotions. • Oversee new hire onboarding and orientation to ensure a strong, consistent, and engaging employee experience. • Partner on the annual compensation and bonus planning, including salary recommendations, promotions, equity adjustments, and performance-based rewards. • Serve as the on-site HR contact for payroll issues, partnering with the General Manager and department leaders to submit accurate weekly payroll and maintain compliance. • Champion employee engagement and culture initiatives across the venue. • Demonstrate exceptional organization, responsiveness, and professionalism, with the ability to adapt quickly to evolving business needs and priorities. Experience: • Bachelor’s Degree in human resources or related field • 8-10 years of progressive human resources experience, with increasing scope and accountability. • Experience should be within fast-paced, operational environments such as hospitality, entertainment, retail, or venue-based organizations preferred, but not required. • Demonstrated success serving as an HR leader and/or HR Business Partner for a business unit, location, division, and/or team, owning end-to-end people cycle, rather than operating solely in a support capacity. • Proven ability to function at a senior level of judgment, influence, and strategic thinking, while operating with a roll-up-your-sleeves attitude, and the ability and willingness to have a deep involvement in day-to-day HR operations. • Strong track record as a trusted advisor to senior leaders, including GMs and leadership team, with the confidence and credibility to coach, influence, and challenge when needed. • Deep expertise in employee relations, performance management, investigations, and compliance, with the maturity to navigate complex, sensitive, and high-impact people matters. • Demonstrated experience leading the full employee lifecycle, including workforce planning, recruiting, onboarding, investigations, and exits. • Solid working knowledge of federal, state, and local employment laws, with a proactive approach to risk management and building a culture of compliance. • Exceptional communication and interpersonal skills, with the ability to build trust, manage conflict, and engage effectively with employees at all levels of the organization. • Highly organized, execution-focused, and resilient, with a proven ability to manage competing priorities, meet deadlines, and adapt quickly in a dynamic, high-growth environment. • Proficiency in Microsoft Office, strong Excel working knowledge required; experience with HRIS systems.
All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
