Dallas College
Director, Process Improvement & Organizational Design (AI‑Enabled)
🇺🇸Dallas, Texas, United States6 days ago
$92,700 – $92,700ExecutiveFull Time
Weekly Work Hours
40Compensation Range
Administrator Range E05Salary Minimum
$92,700.00 AnnuallyFLSA
United States of America (Exempt)Position Type
AdministratorJob Summary
The Director of Process Improvement & Organizational Design (AI‑Enabled) leads enterprise‑wide efforts to improve how work is designed, governed, and delivered through the responsible use of artificial intelligence, process improvement methodologies, and organizational design principles. This role blends process engineering, AI‑enabled analysis, workforce impact assessment, and change management to ensure AI technologies are deployed effectively, ethically, and with clear visibility into their impact on workflows, staffing levels, and organizational structure.
Essential Duties & Responsibilities
Lead the analysis, design, and continuous improvement of end‑to‑end business processes across the organization.
Design organizational and operating models aligned to strategy.
Leverage AI tools for process documentation, analysis, and optimization with appropriate human validation.
Establish process governance, standards, and performance metrics.
Lead cross-functional teams through pilot programs, testing cycles, and phased rollouts of AI solutions/change efforts.
Evaluate ROI, risk, and operational impact of AI‑enabled solutions.
Model staffing, role evolution, and skill requirements.
Partner with HR and leaders on workforce planning, upskilling, and reskilling.
Develop training materials and support documentation to help employees adapt to new tools and workflows.
Measure performance before and after AI deployment.
Build dashboards and reports to communicate insights to leadership.
Track KPIs related to efficiency, quality, cost, and workforce impact.
Required Dallas College Professional Development Hours per Academic Year. (MUST BE INCLUDED)
All employees are required to complete a minimum of 19 hours.
People leaders are required an additional 16 hours of leadership development.
Perform other duties not listed as assigned. (MUST BE INCLUDED)
The following duties are required for People Leader roles specifically:
Exercises full discretion and decision-making authority in the recruitment, selection, hiring, mentoring, coaching, development & termination of staff, ensuring alignment with organizational goals, budgetary constraints, and workforce planning strategies.
Drive high performance by administering the performance management process timely, setting clear expectations, conducting performance evaluations, and implementing initiatives that enhance employee engagement, motivation, and retention.
Minimum and Preferred – Education, Experience, and/or Certifications
Required Qualifications for Role
• Bachelor’s degree required.
• Seven plus (7+) years of experience in process improvement, org design, or operational excellence.
• Experience with Lean, Six Sigma, BPM, or service design.
• Familiarity with AI/ML concepts and analytics tools
Master’s degree preferred.
Other Preferred Qualifications for Role (not mandatory, but advantageous)
Bilingual or multilingual preferred
*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
Knowledge, Skills, and Abilities
Required Qualifications for Role
Other Preferred Qualifications for Role (not mandatory, but advantageous)
Knowledge, Skills, and Abilities Preferred
Competencies
Dallas College seeks to identify core and professional competencies for each role and level which helps define the level of expertise needed and desired to demonstrate success in the role:
Accountable
Adaptable
Solution Oriented
Collaborates
Communicates Effectively
Physical Requirements
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities
Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.
Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression,
veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
