Front Waiter - Crane Club Restaurant New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

Medical, Dental, and Vision Coverage

401(k) Retirement Program with Employer Match

Life and Disability Insurance Plans

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support and Resources

Pet Insurance

TAO Marketplace

Employee Discounts

Time off and much more!

POSITION SUMMARY:   

Assists Servers & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Anticipate and accommodate the needs of the guests. 

• Maintain the general cleanliness and orderliness of the tables and surrounding area including floor. 

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs. 

• Deliver, fill, and re-fill water, as requested by guests and/or directed by servers. 

• Clears and resets tables, and cleans table area, including banquettes, during service. 

• Helps ensure guest satisfaction through active participation in service. 

• Maintain general cleanliness of stations and the entire venue. 

• Complies with Department of Health and company sanitation standards. 

• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:  

• Responsible for making sure all tables and chairs/banquettes are clean and free of debris 

• Sets tables with proper settings 

• Wipes down chairs, tables, and banquettes 

• Stocks side-stations with prescribed supplies  

• Completes opening duties as assigned or directed. 

• Completes closing duties as assigned or directed. 

• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts). 

• Reports all breakage, and damage of equipment or furniture immediately to management. 

• Attends and participates in daily pre-service meetings. 

• Attends and participates in any training sessions or departmental meetings. 

• Learn by listening, observing other team members, and sharing knowledge while leading by example. 

• Portrays a positive and professional attitude. 

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. 

• Works as part of a team and provides help and support to all fellow team members. 

• Assist and/ or complete additional tasks as assigned. 

•  

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue Front Server/Busser training 

EDUCATION/WORKING KNOWLEDGE: 

• Previous hospitality experience preferred. 

• Previous Busser experience preferred. 

• Previous experience in a high-volume restaurant/nightclub/lounge. 

•  

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write, read, and verbally communicate 

• Must have good positive energy throughout the day 

• Must be able to print legibly for Team Members, management, and guests to read 

• Must be able to stand for extended periods of time 

• Must be able to move quickly  

• Must be able to push and lift up to 75 lbs. with or without assistance 

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Exposure to cleaning materials 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

• Ability to maintain confidentiality 

• Ability to handle a fast-paced, busy, and somewhat stressful environment