Director, Enterprise Clients | Occupier Services

Company Description

Colliers is enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. 

Job Description

We’re looking for an experienced enterprise account lead to help run governance and delivery across a portfolio of enterprise clients, with a strong focus on transaction management and consistent outcomes. The role partners closely with a shared‑services model to ensure delivery discipline, reporting accuracy and service standards.

This role can either be based in Melbourne or Sydney. 

• Act as a senior point of contact across a portfolio of enterprise clients, supporting strong relationships and outcomes.
• Manage governance activities including reporting, service reviews and issue resolution.
• Oversee transaction activity to meet agreed client objectives, timelines and commercial terms.
• Lead and support a small team, setting priorities, coordinating workloads and providing day‑to‑day guidance.
• Maintain oversight of scope, fees and delivery efficiency, identifying opportunities for additional transaction activity or scope.
• Partner with the Administration Hub to support lease administration, accounts payable, and compliance with policies and risk frameworks.

Qualifications

We welcome candidates from either an in‑house corporate real estate background or enterprise account management roles within a competing advisory or professional services firm, ideally with exposure to transaction oversight and governance. Industrial experience is advantageous but not essential.

You’ll bring:

• Experience managing enterprise client accounts or portfolios in commercial real estate / occupier services (or similar).
• Demonstrated capability overseeing transaction management activity (oversight and delivery governance). 
• Experience operating within or alongside centralised/shared-services delivery models.
• Strong stakeholder management and commercial judgement. 
• People leadership capability 
• Current real estate certification/registration (or ability to obtain, state dependent).

Additional Information

Why this opportunity? 

• Be a trusted senior point of contact across key enterprise relationships.
• Oversee governance, delivery rhythm and commercial outcomes across transaction activity. 
• Guide a small team, set priorities, and lift consistency through practical coaching.
• Support retention and expansion of existing accounts and help identify new opportunities.

Colliers International is a leader in global real estate services and a great local success story. Ours is a culture of service excellence and collaboration that provides our people with the ideal platform to engage their clients, develop their skills and accelerate their careers. For you this means a world of opportunity and the power to succeed.