About Us
Trusted by more than 3,500 utilities worldwide, Landis+Gyr is a global energy technology company connecting data, devices, and decisions to power resilient, intelligent energy for utilities and critical infrastructure. In an industry where reliability and trust is essential, we bring a legacy built on relentless innovation, sustainability and flawless execution.
From edge to enterprise, our technology empowers utilities to anticipate change, improve safety and reliability, enhance customer experience, and accelerate decarbonization. We’re turning traditional infrastructure into intelligent systems that meet the demands of an electrified, increasingly dynamic world.
With operations in over 20 countries, sustaining a 130 year legacy, and nearly 3,500 employees worldwide, we have a deep commitment to sustainability, ease of use, flexibility, and long-term partnerships. Landis+Gyr delivers solutions that are purpose-built, field-proven, and future-ready to help utilities serve their communities with confidence.
About the Role
Do you want to be the trusted senior technical expert customers rely on when turning critical issues into lasting improvements?
We are seeking a highly capable Senior Project & Services Support Engineer to join our Hong Kong team on a full-time basis, to provide engineering leadership and technical expertise across key customers and internal teams.
This role plays a critical part in ensuring the reliable delivery, deployment, and ongoing performance of metering solutions across our Australian/New Zealand (ANZ) and Southeast Asian (SEA) regions.
Blending device engineering, field deployment support, technical troubleshooting, and service operations, you will act as the senior technical counterpart for our customers, leading issue resolution, incident response, and release readiness while working closely with Engineering, R&D, QA, Operations, and Commercial teams.
This opportunity will allow you to work at the forefront of smart metering and device technology, partnering with strategic customers and influencing service excellence across a dynamic regional portfolio. The role will enable strong technical ownership, customer exposure, and the chance to drive measurable improvements at scale.
Key Responsibilities
Service Delivery & Customer Management:
Operational Performance & Reporting:
Project & Change Management:
Technical Engagement & Introduction-to-Service (ITS):
Risk, Quality & Governance:
About You
If you meet all of the above, we’ll love to hear from you!
Why Join Us?
What differs us from the rest:
�� Employee Wellbeing: Access to wellness programs, counselling, and a supportive work culture.
�� Competitive Salary: We recognise and value your contributions.
✨ Growth & Development: Be part of a forward-thinking team committed to excellence and innovation. We invest in our people with extensive learning opportunities.
�� Sustainability Focus: Commitment to greener solutions and responsible work practices.
�� Diversity & Inclusion: We pride ourselves on our diversity and actively celebrate inclusion initiatives.
Ready to Apply?
Submit your resume and cover letter via the ‘Apply’ link or via our Landis+Gyr careers page [https://careers.landisgyr.com/], explaining why you're the right fit for the position.
Applications will be reviewed as they are received, and interviews may commence prior to the close date.
Have a question? Please reach out to Shenay Gocmen via email: Shenay.Gocmen@landisgyr.com