About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Job Summary
Experienced IT Asset Management (ITAM) professional with strong expertise in asset lifecycle management, procurement, compliance, and inventory governance. Proven track record in administering leading ITAM platforms, optimizing asset utilization, and driving process efficiencies through AI-driven insights and automation. Adept at leading teams, managing vendor relationships, and aligning IT asset strategies with organizational goals.
Key Responsibilities
- Lead global IT asset administration and procurement across hardware, software, and service contracts.
- Administer and optimize ITAM tools such as ServiceNow ITAM, Flexera, Ivanti, and Autotask, ensuring accurate tracking of asset lifecycle, usage, and compliance.
- Manage end-to-end asset lifecycle processes including procurement, deployment, maintenance, and decommissioning.
- Maintain systems of record for software licenses, entitlements, and service level agreements (SLAs).
- Ensure compliance with corporate purchasing policies, audit requirements, and industry standards.
- Drive sourcing activities including RFIs, RFPs, vendor negotiations, and cost optimization.
- Coordinate logistics for asset delivery, deployment, and disposal.
- Leverage AI and automation technologies to streamline asset tracking, predictive maintenance, and reporting.
- Implement automation workflows (e.g., using Power Automate, ServiceNow workflows, or RPA tools) to reduce manual effort and improve operational efficiency.
- Collaborate with cross-functional teams to integrate ITAM data with CMDB and financial systems.
- Collaborate with EUT team on identifying the new technology standards and the vendors to improve user experience.
- Provide leadership, mentorship, and performance management for ITAM team members.
Technical Skills
- ITAM Tools: ServiceNow ITAM, Flexera, Ivanti, Autotask, SCCM, JAMF
- Automation & AI: Power Automate, UiPath (RPA), ServiceNow Flow Designer, AI-based asset analytics and forecasting
- Data & Reporting: Advanced Microsoft Excel, Power BI, dashboards, data modeling
- Asset Management: Lifecycle management, license compliance, contract management, inventory control
- Procurement: Vendor management, contract negotiation, cost optimization
Core Competencies
- IT Asset Lifecycle Management
- Software License Compliance & Audits
- AI-Driven Process Optimization
- Automation Strategy & Implementation
- Vendor & Stakeholder Management
- Team Leadership & Development
- Process Improvement & Governance
Communications/Leadership
- Strong verbal and written communication skills with the ability to engage stakeholders at all levels.
- Excellent analytical and problem-solving capabilities.
- Proven ability to build cross-functional relationships with vendors, suppliers, and internal teams.
- Skilled in prioritizing workloads, driving accountability, and mentoring team members.
Education/Technology
- Bachelor’s degree in Computer Science, Management Information Systems, or related field.
- TAM certifications (e.g., IAITAM, ITIL) preferred.
- Certifications or experience in AI, Automation, or RPA tools are a plus.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
