SeniorFull TimeEN
Handle Procurement process for IT Equipment / Project based on ISO Audit Standard
Managing and Maintaining Office Network Connectivity and coordinating with Network team for Network Infrastructure Design and Build, Troubleshooting and Maintenance (WAN, Firewall, L3/L2 LAN, Wi-Fi System)
Managing and coordinating with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc.)
Managing and Maintaining Voice over IP Phone (PABX) Systems
Managing and Maintaining Office Meeting Rooms Video Conferencing and AV System Setup
Managing, coordinate and troubleshoot for Office Structured Cabling System
Maintaining UPS System Operation
Managing and Implementing Office Expansion or Relocation Projects
Daily System Administration and support (Accounts creation, termination, etc..)
Documentation (Inventory, IT Drawings, IT related documentation)
Maintain and support office Users Workstation (PC/Laptop) and various Office IT Equipment life cycle and availability
Troubleshooting for IT Equipment and inquiries of users
Local IT Team Works Management
Communication with IT Vendors in various categories
A proactive IT professional who takes ownership of system performance, issue resolution, and project delivery.
Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.
Effective communicator who can explain technical concepts clearly to non-technical stakeholders.
Collaborative mindset, able to work across teams and departments to ensure seamless operations.
Detail-oriented with a focus on accuracy, process improvement, and operational excellence.
Eager to continuously learn, develop technical expertise, and take on leadership responsibilities.
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Proven experience in IT support, systems administration, or related technical roles.
Hands-on experience with troubleshooting hardware, software, and network issues.
Familiarity with ticketing systems, IT service management tools, and standard IT processes.
Strong understanding of security protocols, system monitoring, and backup/recovery procedures.
Excellent problem-solving, analytical, and decision-making skills.
Effective verbal and written communication skills for both technical and non-technical audiences.
Willingness to work onsite at the designated office or facility as required.
Ability to manage multiple priorities and maintain accountability under tight deadlines.
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