Ward Clerk

Yarrawonga Health – Yarrawonga, Victoria

This is an afternoon, weekend and public holiday position.

Are you an organised, people-focused professional looking to make a meaningful impact every day?

Yarrawonga Health is seeking an enthusiastic and dedicated Ward Clerk to join our team. This is your opportunity to be part of a warm, community-centred organisation where your work truly matters.

About the Role

The role of Ward Clerk – Acute Ward and Urgent Care Centre (UCC) provides the first point of contact at the ward and UCC for patients and visitors attending Yarrawonga Health. The Ward Clerk is responsible for the accurate and timely maintenance of patient records and data, supporting the coordination of patient flow and administrative processes across the health service. The Ward Clerk is to provide a high standard of reception and administrative support to the multidisciplinary staff of the health service. The position involves liaising with all Yarrawonga Health nursing, medical and ancillary staff, immediate supervisors, and other management roles as required. 

Ongoing hours:

• Afternoon shifts 4:30-9pm.
• Weekend work is required on a fortnightly rotation in line with rostering requirements
• Public Holidays are also required in line with rostering requirements

Key Responsibilities

General Administration

• Process and distribute incoming mail, emails, and faxes
• Enter compliments and complaints into the Incident Management System
• Assist the Nurse in Charge with replacement roster phone calls
• Maintain office equipment and arrange servicing as required
• Monitor and order stationery and essential supplies
• Manage all incoming calls and walk-in enquiries professionally and promptly
• Direct patients, visitors, and families to the appropriate staff member

Medical Records Management

• Create and maintain electronic and paper medical records
• Complete administrative tasks for new patient admissions
• Scan and file clinical and non-clinical documents
• Maintain ID label supplies
• Ensure medical records are organised, tracked, and forwarded appropriately, including post-discharge timelines

About You

We are looking for someone who is:

• Friendly, welcoming, and compassionate
• Confident managing competing priorities
• Detail-focused, organised, and reliable
• Comfortable working in a busy clinical environment
• Tech-savvy with strong communication skills
• Experienced in healthcare administration (desirable, not essential)

Why Yarrawonga Health?

Located on the beautiful Murray River, Yarrawonga Health is a proud rural health service committed to high-quality care and strong community values. At Yarrawonga Health, you will be part of a team that supports patients to feel respected and cared for.

We offer:

• A supportive and inclusive workplace
• A role with purpose and daily variety
• Opportunities to grow your administrative and health service skills

Diversity & Inclusion

Yarrawonga Health is committed to building a diverse and inclusive workforce that reflects the community we serve. We welcome applications from people of all cultures, abilities, backgrounds, identities and experiences — including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability and those from culturally and linguistically diverse communities. We strive to create a workplace where everyone feels safe, respected and empowered to contribute.

Ready to Make a Difference?

Join us in delivering exceptional care to our community. This role is perfect for someone who thrives on connection, variety, and meaningful work.

For more information please contact Tayce Gallagher, Administration Team Leader via email on Tayce.Gallagher@yh.org.au

📩 Apply today and be part of the team at Yarrawonga Health.

Applications Close: 22nd May 2026

Your next rewarding career step starts here.

*Interviews may be conducted prior to closing date

** If successful applicant found, ad may be closed prior to stated closing date